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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,316 Reviews

1,316 Reviews of Matthews Hyundai of Schenectady - Service Center

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December 08, 2023

It was what would be expected. They did a fine job and did the work in a reasonable time frame. The person who made the original appointment on the phone was excellent- not sure wh More

by Laurie91172
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Hi Laurie- We appreciate the great review and your business! If there is anything more we can do to provide a better future experience, please don't hesitate to reach out and let us know.

December 07, 2023

Professional & efficient Great work, took care of two recalls in a timely manner. Will use their services again. More

by bill_sickinger
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 15, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the perfect review!

December 04, 2023

In and out very quickly Explained what the problem was and told me how long it would take More

by Bhazen1961
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

December 03, 2023

Nick fear was wonderful! Very kind and made sure I was updated in a very timely manner More

by rytophmorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

December 03, 2023

Everyone in the service department are very nice and treat me with respect. Communication is great More

by SISTERCOLLEEN
Recommend Dealer
Yes
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

December 02, 2023

Very polite, informative Good coffee, Don walked me out to car, explained everything The end More

by SWEETPEXPRESS
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

December 02, 2023

Very good. Dominique took good care to explain everything that was going on. Good experience, bad issues with car More

by SWEETPEXPRESS
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 02, 2023 -

SWEETPEXPRESS responded

VERIFIED CUSTOMER Very good. Dominique took good care to explain everything that was going on. Good experience, bad issues with ca

December 02, 2023

Always a fast and easy drop off and pick up. Staff is extremely friendly ..... More

by Patience Vanantwerp
Recommend Dealer
Yes
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

November 29, 2023

Best car purchase experience in my life. Fast, reliable service. Friendly staff. Friendly, accommodating and engaged staff More

by RUSSOD
Recommend Dealer
Yes
Employees Worked With
Jerome in sales. Dominique in service
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

November 16, 2023

I told the service advisor not to rotate my tires because I just had my snow tires installed. I see my car on the lift and tires are being rotated. When the tech replaced my inspection sticker he left grease More

by MLKFLANN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Sure
Dec 05, 2023 -

Matthews Hyundai of Schenectady responded

Please give our Service Manager a call at 518-382-0274 so we can work on a resolution.

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