Matthews Hyundai of Schenectady - Service Center

Job done right I made a appointment online. It was fast and easy. They fixed my problem and I'm very pleased. My car is like brand new again. I made a appointment online. It was fast and easy. They fixed my problem and I'm very pleased. My car is like brand new again. More

It was a great experience Nick and Crystak and the guy that sits on desk out in lobby,I think the guy is a sales manager or finance manager very very nice and helpful and so wa Nick and Crystak and the guy that sits on desk out in lobby,I think the guy is a sales manager or finance manager very very nice and helpful and so was the new service guy and as always KEVIN IN VOLKSWAGEN A AWESOME PERSON,he wasn't fake or in it for money only he cared about me .Briar Rose just previous and genuine. More

Pleased with service Once again my service appt ran smoothly and everything I requested to be done was completed. Service was timely and handled professionally...wait time Once again my service appt ran smoothly and everything I requested to be done was completed. Service was timely and handled professionally...wait time was very short...will return for scheduled service in the future. More

tire pressure notification I came in with a question about my tire pressure notification. It was handled immediately and with great customer service by Nick Fear. I was on my wa I came in with a question about my tire pressure notification. It was handled immediately and with great customer service by Nick Fear. I was on my way in about 45 minutes. More

Amazing Service Great Job Mr Fuccillo on your Crew Matthew was amazing he was helpful and friendly when I walked I had no appointment and without hesitation he got me in and out under 2 hours. Great J Matthew was amazing he was helpful and friendly when I walked I had no appointment and without hesitation he got me in and out under 2 hours. Great Job Mr Fuccillo on your awesome team Matthew introduce me to Nick for the next I come what a great team More

Unmatched customer service! Fuccillo Hyundai has consistently provided high quality, responsive, timely service since the purchase of our vehicle earlier this year. They have bee Fuccillo Hyundai has consistently provided high quality, responsive, timely service since the purchase of our vehicle earlier this year. They have been outstanding, and we have appreciated it. More

Excellent service I am very happy with the service I received last Friday at Fuccillo. The battery on my 2015 Lincoln MKC was bad and I was surprised to hear it was cov I am very happy with the service I received last Friday at Fuccillo. The battery on my 2015 Lincoln MKC was bad and I was surprised to hear it was covered under warranty. Nick scheduled my appointment for the next day after I called and was very courteous, friendly and helpful. The work took a little longer than I anticipated but I am still thankful the problem was taken care of correctly and it didn’t cost me a penny. I am, however, still waiting for an email from the service department outlining the work that was done for me records. Thank you. More

Excellent service and with a complimentary ride to lunch! Great service by Nick and staff. On time plus a shuttle to and from lunch /good waiting area and sales area - all employees were very courteous and t Great service by Nick and staff. On time plus a shuttle to and from lunch /good waiting area and sales area - all employees were very courteous and the mechanics did a good job of explaining work- service department was excellent to work with More

Professional dealership If you are looking for a personable, professional salesman ask for Richard Loomis. He is knowledgeable about the cars he is selling and there is no hi If you are looking for a personable, professional salesman ask for Richard Loomis. He is knowledgeable about the cars he is selling and there is no high pressure sales. It was a pleasure dealing with him. More

Misdiagnosed problem had to go else for proper diagnosis !! Service was terrible Brought the car in it was misdiagnosed I was charged for the mis diagnosis then went elsewhere at the car properly diagnosed Service was terrible Brought the car in it was misdiagnosed I was charged for the mis diagnosis then went elsewhere at the car properly diagnosed brought it back and they confirmed that that was correct and now will fix it under warranty the best part is they offered to keep my initial payment from the misdiagnosis and Use it as a credit for an free oil change with my own money I said you should refund me and give me the oil change they scoffed at me. I would not recommend no use your service department again More