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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,326 Reviews

1,326 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 28, 2018

Excellent Service Service was flawless. Price reasonable. Service Tech courteous, knowledgeable and friendly. This is my third vehicle from Fuccillo. I will continue to More

by revdavid76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here. We look forward to serving you throughout your vehicle ownership!

October 28, 2018

Yearly inspection Brought my car in for its yearly inspection and as usual the service department was very professional and courteous. Would recommend anyone to use yo More

by Puddles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating and recommendation! We are pleased to hear that you had such a great service experience here. We truly appreciate your feedback.

October 27, 2018

service Service dept and service advisor was great! loved my Lincoln concierge service. Very convenient and easy with this concierge service. was very satisf More

by NGCB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here at Fuccillo Lincoln. We strive to make our customer experience as convenient and easy as possible.

October 26, 2018

Excellent I believe the service center was very professional and was very prompt. Early appointments and the courtesy vehicle ride to my office and back was and More

by sbdc8946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy to hear your service visit went smooth and that we were able to assist you getting back and forth to work!

October 26, 2018

Happy customer Wonderful from start to finish. Scheduling was easy and they were able to get my car in quickly. They diagnosed all the issues quickly and contacted m More

by diedrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that your service visit was fast and efficient. We look forward to serving you in the future!

October 25, 2018

comfortable the service manager was a wonderful person got me in and out fast. waiting area was comfortable. corrected my problem in a nice manner. and fast More

by CHATTIEPATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here. We look forward to serving you throughout your vehicle ownership!

October 20, 2018

Friendly service manager Friendly and attentive employees. The only negative was the fact that I had an appointment for an oil change and tire rotation. I was given a deliv More

by DANIELLESMOM84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette, Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review - we are so happy we were able to complete your service in a timely manner. We strive to always save our customers time during their visits.

October 19, 2018

Fast courteous service fair price Got 4 new Michelin for slightly less money than dickunt stores, gave me a discount equal to the cost of the alignment. Washed the car as well. Alway More

by john1papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with our Service Department. We truly value your business. We look forward to seeing you again!

October 19, 2018

It was great. They went above and beyond. They had my car for about a month waiting for a part on back order. They gave me a loaner and called me every week, sometimes twice a week to keep me More

by marybrady5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Bob, Timmy Brunette, Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future!

October 18, 2018

tire leak Went there because tire was low, all they did was put air in the tire, not checking to see if there was a leak in the tire More

by RoseAnne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for your feedback, we appreciate and value your honesty. We never want our customers to feel like we have not met their expectations during any visit at our dealership. We want to assure you that we would never let you leave our dealership without making sure your vehicle is safe to drive.

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