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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,326 Reviews

1,326 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 14, 2018

Without an Appointment I walked in with an issue and without an appointment and they accommodated me and my car was ready in an hour. They fixed my issue as well as a recall More

by SUSAN.OLIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to help you right on the spot of walking in. We always try to help customers in a quick and efficient manner.

November 14, 2018

Very good service Appointment was on time, no delays. Service was good, happy with the repairs and recommendations on my vehicle. Will continue servicing my car at Fuc More

by jeisenb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to service your vehicle in a timely manner and look forward to seeing you at your future visits (in our new building!).

November 13, 2018

Oil change In and out, no issues. Staff polite and courteous as always. I never recommend a dealer service center, as people have different makes of cars. More

by chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick fear
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the honest rating! We appreciate your feedback and are happy we were able to get you in and out in a timely manner.

November 13, 2018

Service Went in to have locks taken off my rims. The service was great. While I was there I found out there was a recall on my car and they have ordered the p More

by RANDEW0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with our service department.

November 09, 2018

Oil change and state inspection Service completed while waiting in comfortable area - tv, coffe, popcorn available. Friendly and competent advisor handled visit and explained everyt More

by AERNO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Anderson
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant visit with us and that we were able to get you in and out quick and efficiently.

November 08, 2018

15K Service Appointment was on time and everything completed quickly and well. Very satisfied with all the service I have received and will continue to service m More

by RNEWHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here. We look forward to serving you throughout your vehicle ownership!

November 08, 2018

got my inspection and oil change very quickly your service desk people were very courteous. i especially like gerard he has been very helpful for the past two times i have been there More

by CHATTIEPATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
julie at the check out, Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience with Gerard and our Service team.

November 06, 2018

Corrected recall issue and oil change. Polite and served in a timely manner. Would recommend & bring car back for service. Can't remember the name of the man who helped me. More

by SWEETICECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of service man.
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating and recommendation! We are so happy you had such a pleasant experience with our service team and look forward to serving you for your future service visits.

November 06, 2018

Pleased I was very pleased with the service and the way Mr. Robert Anderson was so informative with details of my car. Thank you so much More

by Wil D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a pleasant service visit with Bob!

November 04, 2018

Good experience They have fixed up the service area and made a new waiting area. With the new area to wait for your car it makes it nicer to have a decent place to wa More

by SBRUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager of service department I believe his name is Nick
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you like our building updates, we truly appreciate your feedback.

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