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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,326 Reviews

1,326 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 27, 2018

Quickly diagnosed the issue and did the repairs needed. I was so pleased to use the service center. I was able to easily get a ride to work and was contacted, during the day, regarding the repairs needed. More

by SLEEPYJEAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
November 27, 2018

Excellent service Brought my car in for an oil change, and was done. When I got my car it had been washed and wiped down on the inside...what a great surprise! More

by SNOWASKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson and Morvin
November 26, 2018

Winter Check Up I called for an appointment and I was given one for the same day. I wanted a winter check up and an overall inspection. The job was done in a timely More

by mike1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2018

Car's in great shape thanks to Fuccillo I went in for my regular service and as usual it was done quickly and by people who are very friendly and efficient. It needed a new battery and an More

by jward542003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Nicholas Fear
November 20, 2018

Excellent Customer Service Nicholas Fear truly extended himself to ensure that the work on my car was done quickly and expertly. He kept me appraised of the work that was being More

by Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-stars! We are so happy you had such a pleasant experience with Nick and our service team.

November 17, 2018

factory recall The work to modify the wire harness was completed faster than the estimated time. Also Nicholas was able to make my spare key fob functional once agai More

by AREMSBURGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 stars! We are so happy you had such a great service experience with Nick and our team and that we were able to assist you in a timely manner.

November 16, 2018

Nice experience Appreciate early morning appointment., Greeted promptly & friendly. Answered my questions and explained all work being done. While waiting for vehicl More

by LINDA12302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with us during your service visit.

November 16, 2018

Love Fuccillo This past Tuesday I took my car in for a normal service and multi point inspection. As usual I was greeted by name by very friendly service people an More

by jward542003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There we 2 others helping me too but I don't remember their names., Nicholas Fear
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-starts and continued business! We are so happy we are able to make you visits to the dealership so pleasant. We look forward to seeing you during your next visit!

November 15, 2018

Regular maintenance ALWAYS VERY FRIENDLY. This was my first maintenance. Nick introduced himself as soon as I walked in the Service area . Explained how long it was g More

by Valarie729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant service visit with Nick and our service team. 100% customer satisfaction is our utmost priority.

November 14, 2018

Great place Very helpful and kept me updated on my car. Friendly staff and everything I needed done was taken care of. Would recommend to other people. More

by K.HATCH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert a
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating and recommendation! We are so happy to hear you had such a pleasant experience with our Service Department.

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