Matthews Hyundai of Schenectady - Service Center

Fantastic Bob was a great help, super pleasant and took the time to make sure I understood what my car needed, what the costs would be and what other options I Bob was a great help, super pleasant and took the time to make sure I understood what my car needed, what the costs would be and what other options I had based on the warranties and service packages I had purchased when I got the car. I really appreciated that because who ever remembers that kind of thing on their own! 10/10 would recommend. More

service with recall service was efficient and provided in a timely manner.I didn't have any difficulty scheduling an appointment. they had many different time positions a service was efficient and provided in a timely manner.I didn't have any difficulty scheduling an appointment. they had many different time positions and kept to the amount of time they had scheduled for service. More

Very good quick and easy . It was good service and very efficient. Employees were courteous. They were done in a quick manner and treated me chey well. Thank you. Ian It was good service and very efficient. Employees were courteous. They were done in a quick manner and treated me chey well. Thank you. Ian More

30,000 mile service I am on my fourth car purchased from this dealership. Their service department staff are always polite, friendly and my car is always ready to go at I am on my fourth car purchased from this dealership. Their service department staff are always polite, friendly and my car is always ready to go at the time promised. The Service Manager took care of me at this last appointment and I appreciate his thoroughness. He told me about a factory recall that was taken care of on my car that I was not aware was available. More

Recall for the Sonata. All went well. Work done quickly. Service people we're friendly I liked the popcorn in waiting area. Car runs fine for the Sonata. All went well. Work done quickly. Service people we're friendly I liked the popcorn in waiting area. Car runs fine More

Happy Recall I had planned to bring my Sonata in for a safety recall and service campaign on a recent day off from work. Before they began work I was informed abou I had planned to bring my Sonata in for a safety recall and service campaign on a recent day off from work. Before they began work I was informed about another service campaign item that they wold be able to take care of at the same time, which was great as it didn't require me to take more time off from work. The service team is always friendly, knowledgable and accommodating. More

Catalytic converter Dash board light was on and brought it in. They replaced the catalytic converter all under warranty. The procedure took a while but the popcorn and c Dash board light was on and brought it in. They replaced the catalytic converter all under warranty. The procedure took a while but the popcorn and coffee in the waiting area helped. I also walked over to the nearby mall to pass the time. They told me ahead of time it would take a while. Bob Anderson was especially nice and he helped me link my new phone to the radio. More

Factory recall Prompt,courteous,helpful,informative,timely. Had an unrelated issue that was identified and scheduled for another service under a extended warranty. B Prompt,courteous,helpful,informative,timely. Had an unrelated issue that was identified and scheduled for another service under a extended warranty. Bob is a real professional. More

Great Service top notch service, kept me up to date and in the know on the status of my car. Always friendly, courteous and professional. Highly recommend! top notch service, kept me up to date and in the know on the status of my car. Always friendly, courteous and professional. Highly recommend! More

Car wash Was told the vehicle was going to be washed it was not. Also, the mechanic mistakenly inspected the vehicle. It was not due until June. Was told the vehicle was going to be washed it was not. Also, the mechanic mistakenly inspected the vehicle. It was not due until June. More