Back

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.5
1,279 Reviews

1,279 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
October 19, 2018

It was great. They went above and beyond. They had my car for about a month waiting for a part on back order. They gave me a loaner and called me every week, sometimes twice a week to keep me More

by marybrady5252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Bob, Timmy Brunette, Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future!

October 18, 2018

Fast courteous service fair price Got 4 new Michelin for slightly less money than dickunt stores, gave me a discount equal to the cost of the alignment. Washed the car as well. Alway More

by john1papa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with our Service Department. We truly value your business. We look forward to seeing you again!

October 18, 2018

tire leak Went there because tire was low, all they did was put air in the tire, not checking to see if there was a leak in the tire More

by RoseAnne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for your feedback, we appreciate and value your honesty. We never want our customers to feel like we have not met their expectations during any visit at our dealership. We want to assure you that we would never let you leave our dealership without making sure your vehicle is safe to drive.

October 18, 2018

replace timing belt Service advisers were very efficient and helpful. Job was done in a timely fashion. Shuttle service was great. Driver was very courtious and friendl More

by IRVTAUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

That you for the great rating! We are so happy we were able to get you in a out in a timely manner and provide our shuttle service to you during your visit.

October 17, 2018

Kind, patient, fast service Car had a minor problem, service checked it out and ordered parts right away and fixed immediately!! Everyone here is very helpful and nice!!! Great c More

by KimyonaBriscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Natasja Montalvo, Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience with our service department.

October 16, 2018

Great experience! 👋 First time buyer here. My sales reps were very helpful and accommodating. Derek Denison & Louis Gershon very friendly and personable. They were very h More

by Steve&Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan @ the service counter.
Nov 06, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this wonderful review, I am so happy to hear Derek and Louis were such a great help. Congratulations on your new purchase! Best, William Granata, General Manager, 518-382-0274

October 16, 2018

Fast and accurate professional service Guys were professional and fast gave a full report on my car told me about recalls I needed and gave me great advice on how to hang on my car longer More

by DMARZAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-stars! We are so happy to hear you had such a great experience with our service department.

October 15, 2018

The Service Department was very Professional I received excellent Customer Service from Gerard. He is very Knowledgeable, Professional and Helpful regarding all my vehicle needs and provided reco More

by MARY@036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to make your service visit so pleasant and can assure you that you will continue to receive excellent customer service.

October 11, 2018

Friendly and excellent service! Fuccillo has been our "Go To" for years. Whether for sales or service, they've always left us feeling confident we made the right decision. Thanks Fuc More

by mmauriello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wright
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating and continued business! We value your loyalty more than you know.

October 10, 2018

9000 mile service and Inspection Service was swiftly handled with care professionalism and a big thank you to Gerard for his care in making the whole process seamless , Thank you Ger More

by begd455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience with Gerard and our service department.

...
122
...