Matthews Hyundai of Schenectady - Service Center

Routine NYS inspection, oil change & tire rotation. Was taken in at my appointed time and work was done within an hour. Very satisfied!!! Manager came over and introduced himself and said to contact Was taken in at my appointed time and work was done within an hour. Very satisfied!!! Manager came over and introduced himself and said to contact him if ever needed. More

Exceptional srevice Brought my 2017 Sonata in for a recall. I then started driving home and car would stop n jerking motion. Seems after the recall part was installed it Brought my 2017 Sonata in for a recall. I then started driving home and car would stop n jerking motion. Seems after the recall part was installed it made my electrical harness to stop working properly. With no harness in stock was told it could be 3 to 5 weeks before 1could be shipped. Nicholas in service immediately got me a loaner to ease my disappointment, at no charge. Your staff is the reason I have bought 5 cars here over the last 10 or so years. More

Good, courteous service. I thought I might have a problem because, I had just had the car in for a similar issue. But, service people were grand. The alleviated my nervousnes I thought I might have a problem because, I had just had the car in for a similar issue. But, service people were grand. The alleviated my nervousness and did a speedy job making things right. More

Routine oil, filter, NYS inspection and Snow tire changeover I have dealt with Bob Anderson with my most recent services by Fuccillo. He has been courteous on both occasions and his estimates were on the money. I have dealt with Bob Anderson with my most recent services by Fuccillo. He has been courteous on both occasions and his estimates were on the money. He always asks if I would like the car washed and if I will be waiting for the car. He told me on each occasion on how long the service would take and again his was estimate was within 15 minutes of the time he told me it would take. I feel he is an asset to Fuccillo Lincoln and he provides the type of customer service one should expect. More

quick and correct service Needed a new fob for my Lincoln. Fuccillo Lincoln had the right one in stock and quickly got it working with my car. No problem! Needed a new fob for my Lincoln. Fuccillo Lincoln had the right one in stock and quickly got it working with my car. No problem! More

Car Wash Had my Lincoln serviced in mid-February. Unfortunately, car was not washed and spoke directly to Tom Mulvaney and voiced my dissatisfaction. After Had my Lincoln serviced in mid-February. Unfortunately, car was not washed and spoke directly to Tom Mulvaney and voiced my dissatisfaction. After the phone call, a car wash coupon was sent which was greatly appreciated since I live over 30 plus miles from the dealership. He did a "super" job in solving the problem and expediting my request. A heartful "Thank You" for listening and expediting. More

Wonderful experiences They took care of my car and me perfectly car came out as it supposed to be great customers service great mecanic overall really perfect They took care of my car and me perfectly car came out as it supposed to be great customers service great mecanic overall really perfect More

Great customers service great mechanic great location amazing work will recommend this location to buy and service you car they work with me in my appointment great mechanic great location amazing work will recommend this location to buy and service you car they work with me in my appointment More

Oil change and inspection Good job a little more time than expected but ok. Job completed. Car is running when turned on. And no oil leaks seen and job is done Good job a little more time than expected but ok. Job completed. Car is running when turned on. And no oil leaks seen and job is done More

Excellent customer service with true attention to detail! My experience was excellent! Bob in Service treated me with the highest level of professionalism and went well out of his way to assist me. Plus I n My experience was excellent! Bob in Service treated me with the highest level of professionalism and went well out of his way to assist me. Plus I now know what my car needs for maintenance coming up, and he pulled together a few quotes for tires and those items not under warranty. I left with peace of mind as to my car's overall condition. Also, I needed an interior trunk cover, which Chad in Parts found and provided for me at a price that made me smile. I am counting on purchasing my next Veloster here! More