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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,414 Reviews of Matthews Hyundai of Schenectady - Service Center
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April 28, 2019
Engine expired...again. Replace with assistance from Hyundai When engine expired this time it was 22k out of warranty. Bob advocated for us and was our liasan with Hyundai. Hyundai agreed to take up a substantia When engine expired this time it was 22k out of warranty. Bob advocated for us and was our liasan with Hyundai. Hyundai agreed to take up a substantial portion of the cost. Fucillo also offered up a few tips that may help in ensuring better longevity of my most recent engine. More
by ken_and_phyllis
Verified CustomerEmployees Worked With
Nicholas Fear
April 27, 2019
mkz service Thought we had a major problem, but it turned out to be very minor. They could have taken advantage but they did not. The work they have done in the p Thought we had a major problem, but it turned out to be very minor. They could have taken advantage but they did not. The work they have done in the past has always been good. More
by quiet_oak
Employees Worked With
Nicholas Fear
April 27, 2019
Great service and a staff that I trust I really enjoy having my Hyundai Sonata services at Fuccillo. I typically choose a dealership that has a fantastic service department for potential f I really enjoy having my Hyundai Sonata services at Fuccillo. I typically choose a dealership that has a fantastic service department for potential future new car purchases. Keep up the good service! More
by bobbike632
Employees Worked With
Nicholas Fear
April 26, 2019
Excellent Good job love the I link tech was very informative Nick kept me in the loop as far as timing and cost Need more parking spaces !! Good job love the I link tech was very informative Nick kept me in the loop as far as timing and cost Need more parking spaces !! More
by WENDONIE
Employees Worked With
Nicholas Fear
April 26, 2019
Always leave disappointed I’ve only been in for oil changes and every time I left disappointed. 1st time I was charged for the oil change. 2nd time I waited for my car for I’ve only been in for oil changes and every time I left disappointed. 1st time I was charged for the oil change. 2nd time I waited for my car for 3hrs and 18min then was told my oil changes are included in my warranty along with a car wash that I didn’t receive the first time. 3rd time no car wash. I wanna say I just had my 4th and got no car wash, my mileage wasn’t reset and on the little sticker they put on the window they never wrote the mileage. If I knew it would affect my warranty I would never go to this service department. Thanks for the car washes and “great service” More
by KKATRINANILES83
Employees Worked With
Nicholas Fear
April 25, 2019
Great Service Center Friendly service. The waiting area was very clean and comfortable. Robert Anderson, Service Advisor, was very accommodating and helpful. Information h Friendly service. The waiting area was very clean and comfortable. Robert Anderson, Service Advisor, was very accommodating and helpful. Information he provided me was very clear and concise. More
by WBARNES1
Employees Worked With
Robert Anderson
April 23, 2019
Oil change Your service department especially Robert Anderson were extremely professional in servicing my car. They do excellent work. I like the new video feat Your service department especially Robert Anderson were extremely professional in servicing my car. They do excellent work. I like the new video feature of your inspection of the car. More
by Puddles
Employees Worked With
Robert Anderson
April 23, 2019
60,000 mile service. Took vehicle in for recommended service. Greeted with a friendly smile...video inspection sent in a reasonable amount of time. Although I was there Took vehicle in for recommended service. Greeted with a friendly smile...video inspection sent in a reasonable amount of time. Although I was there longer than I planned on, I'm happy that my car is up to date with all recommended services. Thank you! More
by babsie55
Employees Worked With
Robert Anderson
April 21, 2019
Excellent and very prompt very friendly very thorough and polite. Car was even better washed. Highly recommend this dealership. Very happy with everything. T and very prompt very friendly very thorough and polite. Car was even better washed. Highly recommend this dealership. Very happy with everything. Thank you all More
by mima455
Employees Worked With
Nicholas Fear
April 21, 2019
A pleasant service appointment Merys was very helpful and friendly. She answered all questions and kept us apprised of the progress being made. A pleasure to work with. Please add Merys was very helpful and friendly. She answered all questions and kept us apprised of the progress being made. A pleasure to work with. Please add her to your list of employees to be recognized. All work was completed and documented clearly in the allotted time estimate. More
by MERIDIAN1
Employees Worked With
Merys ???
