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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.5
1,281 Reviews

1,281 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 17, 2018

factory recall The work to modify the wire harness was completed faster than the estimated time. Also Nicholas was able to make my spare key fob functional once agai More

by AREMSBURGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 stars! We are so happy you had such a great service experience with Nick and our team and that we were able to assist you in a timely manner.

November 16, 2018

Love Fuccillo This past Tuesday I took my car in for a normal service and multi point inspection. As usual I was greeted by name by very friendly service people an More

by jward542003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There we 2 others helping me too but I don't remember their names.
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-starts and continued business! We are so happy we are able to make you visits to the dealership so pleasant. We look forward to seeing you during your next visit!

November 15, 2018

Regular maintenance ALWAYS VERY FRIENDLY. This was my first maintenance. Nick introduced himself as soon as I walked in the Service area . Explained how long it was g More

by Valarie729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant service visit with Nick and our service team. 100% customer satisfaction is our utmost priority.

November 15, 2018

Nice experience Appreciate early morning appointment., Greeted promptly & friendly. Answered my questions and explained all work being done. While waiting for vehicl More

by LINDA12302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with us during your service visit.

November 14, 2018

Great place Very helpful and kept me updated on my car. Friendly staff and everything I needed done was taken care of. Would recommend to other people. More

by K.HATCH54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert a
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating and recommendation! We are so happy to hear you had such a pleasant experience with our Service Department.

November 14, 2018

Without an Appointment I walked in with an issue and without an appointment and they accommodated me and my car was ready in an hour. They fixed my issue as well as a recall More

by SUSAN.OLIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to help you right on the spot of walking in. We always try to help customers in a quick and efficient manner.

November 14, 2018

Very good service Appointment was on time, no delays. Service was good, happy with the repairs and recommendations on my vehicle. Will continue servicing my car at Fuc More

by jeisenb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to service your vehicle in a timely manner and look forward to seeing you at your future visits (in our new building!).

November 13, 2018

Service Went in to have locks taken off my rims. The service was great. While I was there I found out there was a recall on my car and they have ordered the p More

by RANDEW0117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a pleasant experience with our service department.

November 13, 2018

Oil change In and out, no issues. Staff polite and courteous as always. I never recommend a dealer service center, as people have different makes of cars. More

by chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick fear
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the honest rating! We appreciate your feedback and are happy we were able to get you in and out in a timely manner.

November 08, 2018

15K Service Appointment was on time and everything completed quickly and well. Very satisfied with all the service I have received and will continue to service m More

by RNEWHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear that you had such a great service experience here. We look forward to serving you throughout your vehicle ownership!

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