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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,448 Reviews

1,448 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 30, 2019

Great Delership, Great service Quick service. Very fast turn around. People were very courteous and helpful. Nice place to wait. Scheduling service was very easy and lots of follow More

by DEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF NADIM, Nicholas Fear, Yair Asher
Jul 02, 2019 -

Matthews Hyundai of Schenectady responded

Dev, Thank you for the 5 star review. I am glad you had a great experience with our dealership. If you need anything in the future please contact me. Michael Capadona General Manager

June 30, 2019

Service The new video service of proving the multi-point check if your vehicle while you wait is impressive and provides a level of trust that everything is w More

by michaeljwalker19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 02, 2019 -

Matthews Hyundai of Schenectady responded

Michaeljwalker19, Thank you for the 5 star review. I am glad you had a great experience with Nick and our dealership. If you need anything in the future please contact me. Michael Capadona General Manager

June 30, 2019

Fast and friendly .... needed an inspection ASAP .... made an appointment for me that very same day ...Everyone I dealt with was friendly and made you feel at ease.... More

by CRANDALLSREMODELING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 02, 2019 -

Matthews Hyundai of Schenectady responded

Crandallsremodeling, Thank you for the 5 star review. I am glad you had a great experience with Nick and our dealership. If you need anything in the future please contact me. Michael Capadona General Manager

June 29, 2019

Good service I have always been happy with service. My only negative is with waiting area being near sales area where they always have loud music playing. More

by kareniov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona

June 29, 2019

Great experience I am very happy and grateful for Robert Anderson and Anil for the time they took to work on my truck. It was a project to figure out... More

by SNOWASKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech, Anil and asst. service manager Bob Anderson
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Snowaski13, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If I can assist you with anything please contact me. Michael Capadona General Manager

June 28, 2019

They took care of my baby! Nick Fear went to great lengths to provide stellar service. He arranged a nice loaner car for me, knew what was going on with my car through the entir More

by CHRISCARRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Jermaine Parson
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona General Manager

June 28, 2019

Great as always. Scott in the Service department is Awesome. Very thorough and explains everything to you. The new service Manager, Bob seems very good. Much better More

by fatcat0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Bob
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona General Manager

June 28, 2019

Great customer service Service was great. I was updated about my vehicle and I was given a explanation what happened to my vehicle after returned to me. The customer service More

by JILL7873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona General Manager

June 28, 2019

Excellent Robert Anderson was awesome! Service and great communication were the best I have experienced. The video inspection is a great idea. Left no question More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona General Manager

June 27, 2019

First repair I have purchased 3 Hyundai’s and this was my first time using your service department. I felt they were very responsive and helpful. Will continue to More

by CORBETTDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2019 -

Matthews Hyundai of Schenectady responded

Chadscott, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If i can help you with anything in the future please contact me. Michael Capadona General Manager

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