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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,327 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,327 Reviews of Matthews Hyundai of Schenectady - Service Center
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February 27, 2019
EZ, organized, willing to work with you, friendly Great service, everyone seemed to be very knowledgeable in the service department. I had a 15,000 mile service done to my Lincoln MKZ it was complete Great service, everyone seemed to be very knowledgeable in the service department. I had a 15,000 mile service done to my Lincoln MKZ it was completed in a very reasonable time. More
by CREASE1000
Verified CustomerEmployees Worked With
Nicholas Fear
February 26, 2019
Great customer service, thanks Nick I have been coming here for years and have never been disappointed. I always work with Nick he is the best. He lets me know how much time the servic I have been coming here for years and have never been disappointed. I always work with Nick he is the best. He lets me know how much time the service will take and he is right on the money. Thank you. More
by pmagc
Employees Worked With
Nicholas Fear
February 26, 2019
Nice guys with a lot of knowledge The service area was absolutely great when they fixed my rotors and brakes. It did take longer than I thought, but it’s also a popular place where th The service area was absolutely great when they fixed my rotors and brakes. It did take longer than I thought, but it’s also a popular place where they multi task. The guys were proficient and explained what I needed to know and how to check for signs of wear and tear later on. I would definitely recommend them More
by Lilylove414
Employees Worked With
Nicholas Fear
February 26, 2019
Car inspection Fast and the service person was super friendly and accommodating it was a very quick visit only an inspection and I had a 20 minute wait which was per Fast and the service person was super friendly and accommodating it was a very quick visit only an inspection and I had a 20 minute wait which was perfect More
by REARDONRJ61
Employees Worked With
Was a woman and I don’t remember her name because it was so fast
February 24, 2019
New Car's first check-in The 21-pt inspection showed that all is well! Oil change and tire rotation, as planned, too. The service manager, Nick, was able to answer my question The 21-pt inspection showed that all is well! Oil change and tire rotation, as planned, too. The service manager, Nick, was able to answer my questions, though the brand of the stereo system is still unknown! (A minor point.) More
by PERRONEPETER
Employees Worked With
Nicholas Fear
February 21, 2019
nys inspection the inspection of my automobile was done promptly. staff was very cordial. was in and out in 15 minutes or so. very happy with everything. the inspection of my automobile was done promptly. staff was very cordial. was in and out in 15 minutes or so. very happy with everything. More
by SHERIFRED
Employees Worked With
Nicholas Fear
February 20, 2019
Issue was resolved to my complete satisfaction Bob Anderson and Don Grounds were extremely professional and helpful in resolving some service issues and lease options. Lincoln concierge-Isiah wa Bob Anderson and Don Grounds were extremely professional and helpful in resolving some service issues and lease options. Lincoln concierge-Isiah was great intermediary. Follow up was constant on his end until I was completely satisfied. More
by API616
Employees Worked With
Bob Anderson-service rep. Excellent customer service, Don Grounds
February 16, 2019
Handled the Tire Repair Well One thing is that they should have brushed off the car after the snow came for my wife. Someone did come out to help when they saw her out there doing One thing is that they should have brushed off the car after the snow came for my wife. Someone did come out to help when they saw her out there doing it. That was appreciated. More
by JOMAN0
Employees Worked With
Nicholas Fear
February 14, 2019
Awesome As always great service and the car runs so much better. I always know I will be happier once I have gotten my repairs done here. As always great service and the car runs so much better. I always know I will be happier once I have gotten my repairs done here. More
by TSTALLINGS
Employees Worked With
Derek Wright
February 09, 2019
Staff was very friendly and helpful always a good experience I’ve been coming here a little over 2 years and I’ve always have a good experience. The staff is friendly, helpful and knowledgeable. I’ve been coming here a little over 2 years and I’ve always have a good experience. The staff is friendly, helpful and knowledgeable. More
by dimples1771
Employees Worked With
Robert Anderson
