Matthews Hyundai of Schenectady - Service Center

Great experience I am very happy and grateful for Robert Anderson and Anil for the time they took to work on my truck. It was a project to figure out... I am very happy and grateful for Robert Anderson and Anil for the time they took to work on my truck. It was a project to figure out... More

They took care of my baby! Nick Fear went to great lengths to provide stellar service. He arranged a nice loaner car for me, knew what was going on with my car through the entir Nick Fear went to great lengths to provide stellar service. He arranged a nice loaner car for me, knew what was going on with my car through the entire process and had a great attitude. The person who switched out my APIM did a great job. It was very laggy before service and now works perfectly. Glad I got my car at Fuccillo! More

Great as always. Scott in the Service department is Awesome. Very thorough and explains everything to you. The new service Manager, Bob seems very good. Much better Scott in the Service department is Awesome. Very thorough and explains everything to you. The new service Manager, Bob seems very good. Much better than Jamie was. The only down side is the lot is way to crowded. No where to park. Hard to get your door open to get out. More

Great customer service Service was great. I was updated about my vehicle and I was given a explanation what happened to my vehicle after returned to me. The customer service Service was great. I was updated about my vehicle and I was given a explanation what happened to my vehicle after returned to me. The customer service would keep me coming back to get any work needed to my vehicle. More

Excellent Robert Anderson was awesome! Service and great communication were the best I have experienced. The video inspection is a great idea. Left no question Robert Anderson was awesome! Service and great communication were the best I have experienced. The video inspection is a great idea. Left no question on recommended services. Thank you. More

First repair I have purchased 3 Hyundai’s and this was my first time using your service department. I felt they were very responsive and helpful. Will continue to I have purchased 3 Hyundai’s and this was my first time using your service department. I felt they were very responsive and helpful. Will continue to purchase my vehicles here. More

Headlight replacement Traveling from out of state, we needed to replace the headlight on our Santa Fe. We were able to schedule an appointment, view a video of the work, a Traveling from out of state, we needed to replace the headlight on our Santa Fe. We were able to schedule an appointment, view a video of the work, and the bill was less than the estimate. Bob is a great, customer oriented manager! We will be back as summer residents. More

Repaired a tire. My tire light came on and I drove in without an appointment. Robert Anderson immediately addressed my concern and had the repair done. He was extrem My tire light came on and I drove in without an appointment. Robert Anderson immediately addressed my concern and had the repair done. He was extremely friendly and polite - a real gentleman. More

Prompt & excellent customer service ENSURED ALL concerns were addressed as to why vehicle electronics were not properly functioning. Advised exactly what could have caused issue & referr ENSURED ALL concerns were addressed as to why vehicle electronics were not properly functioning. Advised exactly what could have caused issue & referred to 890 Lincoln Roadside Service number to call. More

Car wouldn’t shut off Bob was very helpful ,I left the car and got a loaner car . I was able to pick up my car Monday and it was in perfect running order. Bob was very helpful ,I left the car and got a loaner car . I was able to pick up my car Monday and it was in perfect running order. More