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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,414 Reviews

1,414 Reviews of Matthews Hyundai of Schenectady - Service Center

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July 23, 2019

Good service Good service, but not worth the risk. The waiting area is accessed by stairs or steep ramp which is difficult to navigate if you are handicap. More

by T19071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
July 19, 2019

courteous, thorough and done on time. got an appointment that fit my schedule. The service writer was courteous and professional. Told me the approximate time the work would be done. Th More

by JHARRIS100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 20, 2019 -

Matthews Hyundai of Schenectady responded

Jharris100, Thank you for the five star review I am glad you had a great experience at our dealership . Anything I can help you with in the future feel free to contact me. Michael Capadona General Manager

July 18, 2019

New Tucson This past Tuesday I accepted delivery of my 6th consecutive Hyundai from the Fuccillo dealership in Schenectady. The fact that I have bought my last 6 More

by ldnschodack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bed but and Mr Stilitto, the Finance Manager
Jul 20, 2019 -

Matthews Hyundai of Schenectady responded

Idnschodack, Thank you for the 5 star review, I am glad you had a great experience. Thank you for staying part of the Fuccillo family. Michael Capadona General Manager

July 17, 2019

Bob was great Bob in service was great, even with low labor issues during a holiday week his correspondence ce, friendliness, and attitude overall was great and ve More

by COTTERLAUREN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 20, 2019 -

Matthews Hyundai of Schenectady responded

Cotterlauren, Thank you for the 5 star review, I am glad Bob gave you a great experience at our dealership. Michael Capadona General Manager

July 17, 2019

Timely Professional Great place! I live out of state and my car engine suddenly stopped functioning properly. My car was towed to Fuccillo. They diagnosed my issue, found More

by Lisa418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 20, 2019 -

Matthews Hyundai of Schenectady responded

Lisa418, Thank you for the 5 star review, I am glad Nick made your experience nice and smooth. Welcome to the Fuccillo family. Michael Capadona General Manager

July 15, 2019

Great Overall an excellent experience, shorter time than expected. In detail video of what was being done to my vehicle and excellent customer service. Eve More

by BEATRIZMARTINEZ106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 15, 2019 -

Matthews Hyundai of Schenectady responded

Beatrizartinez106, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If you need anything please feel free to contact me at 518-382-0284. Michael Capadona General Manager

July 15, 2019

Great Service In and out as promised . None of the “ we found this also needs to repaired” stuff that other places like to pull. Would use again. More

by J24Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 15, 2019 -

Matthews Hyundai of Schenectady responded

J24Leonard, Thank you for the 5 star review. I am glad you had a great experience at our dealership. If you need anything please feel free to contact me at 518-382-0284. Michael Capadona General Manager

July 10, 2019

Way too expensive. I bought a car when they were offering 3 years of oil changes for free, with purchases of the car. This was a great deal. My wife and I were excited r More

by sbdc8946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette, Nicholas Fear
Jul 11, 2019 -

Matthews Hyundai of Schenectady responded

sbdc8946, I am sorry for any issues you may have had. Please contact me at 518-382-0274 Ext. 215 and I will see what I can do to assist you. Michael Capadona General Manager

July 09, 2019

The wait A little over a hour and a half, for a oil change is a little much. I am sure the extended time is due to the new video maintenance, it cute but I am More

by MIKETAM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette
Jul 11, 2019 -

Matthews Hyundai of Schenectady responded

miketam02, Thank you for the 5 star review, I am glad you had a great experience at our dealership. If I can assist you with anything please feel free to contact. Michael Capadona General Manager

July 07, 2019

Courteous, efficient, prompt service. Leased vehicle was at your dealership for 30-day multipoint check. Service was professional and completed in a very timely manner under the direction More

by RMEAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Jul 08, 2019 -

Matthews Hyundai of Schenectady responded

Rmeager, Thank you for the 5 star review, I am glad you had a great experience at our dealership and with Robert. If you need anything feel free to contact me at 518-382-0274. Michael Capadona General Manager

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