Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,414 Reviews of Matthews Hyundai of Schenectady - Service Center
Fantastic experience This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Lo This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Love this place! Quality work! More
A pleasure to work with. Nick Fear has been very professional, knowledgeable and accommodating. They are a very friendly staff with timely service. This service center has be Nick Fear has been very professional, knowledgeable and accommodating. They are a very friendly staff with timely service. This service center has been a pleasure to deal with. More
Regular scheduled service visit My experience at the Fuccillo Lincoln store is always good. My service rep Morgan relates to the customer with the skills, knowledge, personability an My experience at the Fuccillo Lincoln store is always good. My service rep Morgan relates to the customer with the skills, knowledge, personability and professionalism that is expecteed at a premium dealership and is delivered at Fuccillos. The value of the Lincoln product combined ith the Fuccillo brands reputation, exceed my expectations. More
Very good ! The person who took my information, Morgan, was excellent! She went above what she needed to do to ensure that the service visit exemplary! From getti The person who took my information, Morgan, was excellent! She went above what she needed to do to ensure that the service visit exemplary! From getting the information to the payment to checking to make sure the tires were placed on properly after rotation. Whenever my car needs further work I will be asking for her as my contact person. I will also recommend that other people ask for her as their contact person if they need service for their cars. More
Fast, courteous service Easy to schedule online. Arrived, car taken promptly. Service completed in a fast, efficient manner. No push to upsell other services!! Out in under o Easy to schedule online. Arrived, car taken promptly. Service completed in a fast, efficient manner. No push to upsell other services!! Out in under one hour. Will come again! More
Inspection, oil change, 3 recall items done It was a very pleasant experience, especially the video I was sent regarding my service check. My advisor Bob was very nice and explained everything i It was a very pleasant experience, especially the video I was sent regarding my service check. My advisor Bob was very nice and explained everything in detail. My car was ready at the time they said it would be done. Very happy with the service will recommended it to friends. More
Only came for an oil change!!!! Everything was done on a professional level. Loved the new video explaining problems with the car.I needed new tires, and some brake work!!!! Morga Everything was done on a professional level. Loved the new video explaining problems with the car.I needed new tires, and some brake work!!!! Morgan in the Service Department was outstanding coordinating all that had to be done. Only rough patch..was having to wait 50 minutes for my pick up to get my car..should've only taken 25...but gentlemen was very pleasant. Have been with Fucillo for almost 20 years....since we moved into the area. Have bought 5 cars over the years...Lincolns..Amantis...Genesis.... More
Efficient and courteous. I was given an appointment and was told how long to expect to be there and was done very close to time given. They even took time for anither issue I I was given an appointment and was told how long to expect to be there and was done very close to time given. They even took time for anither issue I had after I left. More
Install heated seats Job completed as promised on time with a loaner vehicle provided.Service personnel “Morgan” couldn’t have been more efficient.Pleasure doing business Job completed as promised on time with a loaner vehicle provided.Service personnel “Morgan” couldn’t have been more efficient.Pleasure doing business with all involved. More
Better than expected. I was surprised. Great service. Glad to be treated like a welcomed customer. I plan to continue getting my car serviced at this location. Keep up the good service. Great service. Glad to be treated like a welcomed customer. I plan to continue getting my car serviced at this location. Keep up the good service. More