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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,414 Reviews

1,414 Reviews of Matthews Hyundai of Schenectady - Service Center

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August 04, 2019

Fantastic experience This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Lo More

by Mrfixit83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Aug 05, 2019 -

Matthews Hyundai of Schenectady responded

Mrfixit83, Thank you for the 5 star review, I am glad you had a great experience with Bob and our service department. Michael Capadona General Manager

August 03, 2019

A pleasure to work with. Nick Fear has been very professional, knowledgeable and accommodating. They are a very friendly staff with timely service. This service center has be More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel & James, managers, Steve Clark, Richard Loomis, NICK MEGAS, Nicholas Fear, Ed Jamal
Aug 05, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 star review, I am glad you had a great experience with Nick and our service department. Michael Capadona General Manager

August 02, 2019

Regular scheduled service visit My experience at the Fuccillo Lincoln store is always good. My service rep Morgan relates to the customer with the skills, knowledge, personability an More

by mrbartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Morgan & Josh
Aug 02, 2019 -

Matthews Hyundai of Schenectady responded

mrbartlett, Thank you for the 5 star review, I am glad you had a first class experience with our service department at our dealership. Michael Capadona General Manager

August 02, 2019

Very good ! The person who took my information, Morgan, was excellent! She went above what she needed to do to ensure that the service visit exemplary! From getti More

by 4Grams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Hoyt , not sure of last name.
Aug 05, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 star review, I am glad you had a great experience with Morgan and our service department. Michael Capadona General Manager

August 02, 2019

Fast, courteous service Easy to schedule online. Arrived, car taken promptly. Service completed in a fast, efficient manner. No push to upsell other services!! Out in under o More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 05, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 star review, I am glad you had a great experience with and our service department. Michael Capadona General Manager

July 31, 2019

Inspection, oil change, 3 recall items done It was a very pleasant experience, especially the video I was sent regarding my service check. My advisor Bob was very nice and explained everything i More

by elainetucceri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
Aug 02, 2019 -

Matthews Hyundai of Schenectady responded

elainetucceri, Thank you for the 5 star review, I am glad you had a first class experience with our service department at our dealership. Michael Capadona General Manager

July 31, 2019

Only came for an oil change!!!! Everything was done on a professional level. Loved the new video explaining problems with the car.I needed new tires, and some brake work!!!! Morga More

by bfeldman1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in the Service Dept....Great job!!!!
Aug 02, 2019 -

Matthews Hyundai of Schenectady responded

bfeldman1818, Thank you for the 5 star review, I am glad you had a first class experience with our service department at our dealership. Michael Capadona General Manager

July 30, 2019

Efficient and courteous. I was given an appointment and was told how long to expect to be there and was done very close to time given. They even took time for anither issue I More

by CHIERALLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 02, 2019 -

Matthews Hyundai of Schenectady responded

Chierallc, Thank you for the 5 star review, I am glad you had a first class experience with our service department at our dealership. Michael Capadona General Manager

July 27, 2019

Install heated seats Job completed as promised on time with a loaner vehicle provided.Service personnel “Morgan” couldn’t have been more efficient.Pleasure doing business More

by AGRABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan, George Adamy
July 27, 2019

Better than expected. I was surprised. Great service. Glad to be treated like a welcomed customer. I plan to continue getting my car serviced at this location. Keep up the good service. More

by hmccray160
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Michael Capadona
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