Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,415 Reviews of Matthews Hyundai of Schenectady - Service Center
Oxygen sensor repair Bob was the service representative who coordinated my vehicle repairs. He kept me informed continually and made the whole ordeal a painless process Bob was the service representative who coordinated my vehicle repairs. He kept me informed continually and made the whole ordeal a painless process. Bob represents the stellar service that you can expect to receive at Fuccillo Lincoln. More
Service. Very nice, friendly, informative and professional. Just need oil change and tires rotated. Did not push more to be done. But did inform or future meds Very nice, friendly, informative and professional. Just need oil change and tires rotated. Did not push more to be done. But did inform or future meds. More
As Scheduked Morgan is very professional and the appointment went exactly scheduled. Morgan was very friendly and the service technician found play in the front be Morgan is very professional and the appointment went exactly scheduled. Morgan was very friendly and the service technician found play in the front bearings. Follow up appointment on 8/16 when the front wheel bearing assemblies were replaced. Can't believe that I have been riding around with bad bearings for over 30000 miles. Car is so quite now and here I thought it was the tires making the noise. Who knew a bad set of bearings could last 30000 miles? Morgan does a great job representing the Service Department Team; she deserves a nice raise! Keep up the good work Morgan and thank you. More
Customer Service was great! The young lady who helped was pleasant and helpful. There was no hesitation on her part when asked questions about the service I needed fo was great! The young lady who helped was pleasant and helpful. There was no hesitation on her part when asked questions about the service I needed for my vehicle. More
Very efficient staff The staff was very knowledgeable about my vehicle. I really liked the video I received giving me information about the service being provided on my ve The staff was very knowledgeable about my vehicle. I really liked the video I received giving me information about the service being provided on my vehicle. More
Engine replacement The staff were very helpful and friendly in a tough and stressful situation. They kept a me informed of changes during the process, and made sure they The staff were very helpful and friendly in a tough and stressful situation. They kept a me informed of changes during the process, and made sure they had a rental ready for me when they said they would. More
Fast and friendly Morgan was very polite and friendly. She did an excellent job . Highly recommended and well always come back to this dealership for future service. Morgan was very polite and friendly. She did an excellent job . Highly recommended and well always come back to this dealership for future service. Scott More
excellent I found everyone at Fuccillo Hyundai very polite from the get go. Bob, who assisted me, kept me appraised is every step and what the mechanic suggeste I found everyone at Fuccillo Hyundai very polite from the get go. Bob, who assisted me, kept me appraised is every step and what the mechanic suggested. I even got a video of my inspection! I feel the price I was charged was fare and my stay wasn't too long. My lone suggestion - maybe a few vending machines! 😉 More
Prompt straight forward and informative I was in contact with Morgan most of my service experience. She was very polite and prompt with informing me of what was being done to my car for it's I was in contact with Morgan most of my service experience. She was very polite and prompt with informing me of what was being done to my car for it's service. The parts warranty for my car has come in handy more than once and I'm very grateful for that. The service team at Fuccilo Hyundai in Schenectady take care to put themselves in their customers shoes, trying to find any avenue to save me money and look deep into what is covered under warranty. More
Needed vehicle checked before Vacation Very Friendly, Robert was very nice in explaining everything. Fast Service Making Appt that was good for me was helpful Pricing is high Had vehicle Very Friendly, Robert was very nice in explaining everything. Fast Service Making Appt that was good for me was helpful Pricing is high Had vehicle checked suspension checked, air filters and radiator flush and oil change. Little over $300 with 10 % discount Also Liked the video they send you about your car More