Matthews Hyundai of Schenectady - Service Center

Amazing service I believe his name was Nicholas. He was very polite and straight forward with what we needed for my vehicle. Stated the work would take about an hour I believe his name was Nicholas. He was very polite and straight forward with what we needed for my vehicle. Stated the work would take about an hour and I could be on my way. Greatest service I have received from a mechanic. More

Simple and convenient I can always count on Fuccillo to be helpful, convenient, and reliable. The service staff are always pleasant and friendly, and the job gets done. I can always count on Fuccillo to be helpful, convenient, and reliable. The service staff are always pleasant and friendly, and the job gets done. More

Check engine light was on. Problem was identified and resolved in the same day. Much quicker than I thought, since I didn’t get the car to the service center until 3:00 in the Problem was identified and resolved in the same day. Much quicker than I thought, since I didn’t get the car to the service center until 3:00 in the afternoon. More

Service/Repair Nick Fear is very good at what he does. He is friendly and helpful and even reminded me I had certain benefits through my Lincoln lease that I had no Nick Fear is very good at what he does. He is friendly and helpful and even reminded me I had certain benefits through my Lincoln lease that I had not yet utilized. A loaner was brought to me (by "Miled" another super nice service team member of this facility) and my car was delivered back to me within a very reasonable amount of time. Very pleased with the service experience and love Fuccillo Hyundai Lincoln of S'tady! More

Nick stayed true to what he promised. Brought vehicle in for the annual inspection. I was in and out as promised. Liked the video that I could access on my phone to be able to see the actu Brought vehicle in for the annual inspection. I was in and out as promised. Liked the video that I could access on my phone to be able to see the actual work. I was treated courteously. More

Excellent customer service The salesman mike was amazing! He was not pushy at all and helped us get the best deal possible! Everyone had excellent customer service!! We could The salesman mike was amazing! He was not pushy at all and helped us get the best deal possible! Everyone had excellent customer service!! We could not be happier More

Backup Camera Repair Came in for the repair and found it was not under warranty and Morgan Hoyt was incredible. She contacted my extended warranty provider and got them to Came in for the repair and found it was not under warranty and Morgan Hoyt was incredible. She contacted my extended warranty provider and got them to cover the replacement. Thank you Mogan More

Morgan couldn't have been better The woman by the name of Morgan who greeted and walked me through my first visit for a recall was truly excellent. She made sure I was informed at ea The woman by the name of Morgan who greeted and walked me through my first visit for a recall was truly excellent. She made sure I was informed at each step of the process. Then she explained what had been done with photos and even walked me to my car. Wow. Id hire her for my business in a second. More

Over and above Our last visit began with a 75000 mile check. That service went smoothly as always. Mr Anderson, our service rep, expressed some concern regarding the Our last visit began with a 75000 mile check. That service went smoothly as always. Mr Anderson, our service rep, expressed some concern regarding the sound from our engine. After some further research Hyundai itself approved a major repair and a new car during the time of the repair. The communication during this repair was excellent, the attention to detail was reassuring. It made the entire complicated process easy. More

Great Service and Timely Bob the service manager was very personable and knowledgeable. I like the video update. So far my experience with the service department has been amaz Bob the service manager was very personable and knowledgeable. I like the video update. So far my experience with the service department has been amazing. Keep up the good work!!! More