Matthews Hyundai of Schenectady - Service Center

Headlights Very helpful and understanding with our situation with our Hyundai elantra headlights that would only working part of the time thank you being patient Very helpful and understanding with our situation with our Hyundai elantra headlights that would only working part of the time thank you being patient with our concerns More

Oil change and tire rotations Appointment was on time. Waiting for car was less than projected. Service completed quickly. Minimal wait time. Coffee available and comfortable wait Appointment was on time. Waiting for car was less than projected. Service completed quickly. Minimal wait time. Coffee available and comfortable waiting area. Thank you. More

warranty issues My car died again and had to be towed into the Fuscilo dealership in Schenectady. The battery died again and had to be checked with diagnostic test t My car died again and had to be towed into the Fuscilo dealership in Schenectady. The battery died again and had to be checked with diagnostic test to try to ascertain the reason for the battery failing. But no direct cause was discovered. So the 2nd battery was replaced. I had a loaner car available and it worked out as best as could be expected. More

Ms. Morgan Hoyt and Mr Gagliardi were very helpful! Your team led by the people named above + skilled mechanics resolved my issues. As they needed to order a couple of parts I will be back tomorrow am. Your team led by the people named above + skilled mechanics resolved my issues. As they needed to order a couple of parts I will be back tomorrow am. More

Great experience Courteous service dept. Kept informed as the repairs were being made. Allotted a loaner vehicle and was always treated with respect.Just a very nice p Courteous service dept. Kept informed as the repairs were being made. Allotted a loaner vehicle and was always treated with respect.Just a very nice place to do business. More

Steering problem Service advisor, Morgan, was very efficient and knowledgable. Problem was resolved in a timely manner. Waiting room was clean and comfortable with co Service advisor, Morgan, was very efficient and knowledgable. Problem was resolved in a timely manner. Waiting room was clean and comfortable with coffee and tv. Price was fair with no effort to sell me something I didn't need. More

Nick was awesome as usual! I really appreciate your listening Nick! He is always listening for the what we try to say and he try hard to figure out what the problem is! I really appreciate your listening Nick! He is always listening for the what we try to say and he try hard to figure out what the problem is! More

Thank you Fixed a problem that we thought was going to be involved and expensive and as it turned out the problem wasn’t what we thought and we were not charged Fixed a problem that we thought was going to be involved and expensive and as it turned out the problem wasn’t what we thought and we were not charged for time to fix the problem. A pleasant surprise and appreciative of the great customer service. We will definitely be back. More

Terrific service and positive experience all around. Even though we did not purchase our car here, we experienced exceptional service, professional and friendly personnel, and they were inncredibly respo Even though we did not purchase our car here, we experienced exceptional service, professional and friendly personnel, and they were inncredibly responsive to our needs. We will be bringing our car here for all future service needs! More

Hyundai factory recall Greeted promptly. Work was performed in the time frame the service department estimated.Very pleased with the service staff at Fuccillos We always rec Greeted promptly. Work was performed in the time frame the service department estimated.Very pleased with the service staff at Fuccillos We always recommend Fuccillo. More