Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,415 Reviews of Matthews Hyundai of Schenectady - Service Center
Steering problem Service advisor, Morgan, was very efficient and knowledgable. Problem was resolved in a timely manner. Waiting room was clean and comfortable with co Service advisor, Morgan, was very efficient and knowledgable. Problem was resolved in a timely manner. Waiting room was clean and comfortable with coffee and tv. Price was fair with no effort to sell me something I didn't need. More
Nick was awesome as usual! I really appreciate your listening Nick! He is always listening for the what we try to say and he try hard to figure out what the problem is! I really appreciate your listening Nick! He is always listening for the what we try to say and he try hard to figure out what the problem is! More
Thank you Fixed a problem that we thought was going to be involved and expensive and as it turned out the problem wasn’t what we thought and we were not charged Fixed a problem that we thought was going to be involved and expensive and as it turned out the problem wasn’t what we thought and we were not charged for time to fix the problem. A pleasant surprise and appreciative of the great customer service. We will definitely be back. More
Terrific service and positive experience all around. Even though we did not purchase our car here, we experienced exceptional service, professional and friendly personnel, and they were inncredibly respo Even though we did not purchase our car here, we experienced exceptional service, professional and friendly personnel, and they were inncredibly responsive to our needs. We will be bringing our car here for all future service needs! More
Hyundai factory recall Greeted promptly. Work was performed in the time frame the service department estimated.Very pleased with the service staff at Fuccillos We always rec Greeted promptly. Work was performed in the time frame the service department estimated.Very pleased with the service staff at Fuccillos We always recommend Fuccillo. More
Good service Consistently let me know the process of the car being serviced and provided a car for me when the service took a bit longer than it should. Consistently let me know the process of the car being serviced and provided a car for me when the service took a bit longer than it should. More
Great job Very pleased with first service visit here Owned a Lincoln for yrs but new to area and this dealership Was very good experience Very kind, attentiv Very pleased with first service visit here Owned a Lincoln for yrs but new to area and this dealership Was very good experience Very kind, attentive, great customer service and great repair job touching up shopping cart scratched! Would recommend them! More
Fast & easy! Prompt check in. Service & price explained. Given approx. time. Nice waiting area. Car was ready well before promised time. Quick check out! Service a Prompt check in. Service & price explained. Given approx. time. Nice waiting area. Car was ready well before promised time. Quick check out! Service advisor, Nicholas, was pleasant. More
My Experience I went to the service center. The gentleman at the desk was helpful and took my car right in. It was a recall and didn't take as long as they said. Bu I went to the service center. The gentleman at the desk was helpful and took my car right in. It was a recall and didn't take as long as they said. But when i got my car back. the front driver mat was covered with grease foot prints. I went back in and they cleaned them. Was not a good experience. I thought they were supposed to use paper mats so this didn't happen. Also, when the service department saw this, why didn't they correct it? Also, I had to get new batteries in my keyfob. I thought they would last longer than they did. He replaced them for me. T Betty More
Quick and thorough In and out in a quick timeframe. Very friendly and courteous employees, from the service to the sales, to the cashier. Definitely recommend them to ev In and out in a quick timeframe. Very friendly and courteous employees, from the service to the sales, to the cashier. Definitely recommend them to everyone. More