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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,415 Reviews

1,415 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 23, 2019

Steering problem Service advisor, Morgan, was very efficient and knowledgable. Problem was resolved in a timely manner. Waiting room was clean and comfortable with co More

by IRVTAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Hoyt
Oct 28, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5 star review, I am glad you had a first class experience at our dealership. If you need anything in the future please contact me 518-382-0274 EXT. 215 Michael Capadona General Manager

October 21, 2019

Nick was awesome as usual! I really appreciate your listening Nick! He is always listening for the what we try to say and he try hard to figure out what the problem is! More

by Hany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 21, 2019

Thank you Fixed a problem that we thought was going to be involved and expensive and as it turned out the problem wasn’t what we thought and we were not charged More

by bfm320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 21, 2019

Terrific service and positive experience all around. Even though we did not purchase our car here, we experienced exceptional service, professional and friendly personnel, and they were inncredibly respo More

by Lincoln lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 18, 2019

Hyundai factory recall Greeted promptly. Work was performed in the time frame the service department estimated.Very pleased with the service staff at Fuccillos We always rec More

by Tom Mehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 17, 2019

Good service Consistently let me know the process of the car being serviced and provided a car for me when the service took a bit longer than it should. More

by OLIVER.ROB.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 17, 2019

Great job Very pleased with first service visit here Owned a Lincoln for yrs but new to area and this dealership Was very good experience Very kind, attentiv More

by Sube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loomis, Michael Capadona, Morgan Hoyt
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 16, 2019

Fast & easy! Prompt check in. Service & price explained. Given approx. time. Nice waiting area. Car was ready well before promised time. Quick check out! Service a More

by 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 22, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class buying experience at our dealership. If you need anything in the future please contact me at 518-382-0274. EXT 215 Michael Capadona General Manager

October 15, 2019

My Experience I went to the service center. The gentleman at the desk was helpful and took my car right in. It was a recall and didn't take as long as they said. Bu More

by bwkarlau
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Oct 15, 2019 -

Matthews Hyundai of Schenectady responded

I am sorry for the inconvenience at our dealership, we do our best to ensure our customers cars are clean before they return and will make sure this does not happen again. Michael Capadona General Manager

October 13, 2019

Quick and thorough In and out in a quick timeframe. Very friendly and courteous employees, from the service to the sales, to the cashier. Definitely recommend them to ev More

by DINOMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Hoyt
Oct 15, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If I can assist you with anything in the future please contact me. 518-382-0274 Michael Capadona General Manager

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