Matthews Hyundai of Schenectady - Service Center

Excellent service My experience at Fuccillo’s Lincoln store is always great. Morgan Hoyt, the seasoned Lincoln service specialist, relates to the customer with the pers My experience at Fuccillo’s Lincoln store is always great. Morgan Hoyt, the seasoned Lincoln service specialist, relates to the customer with the personability, professionalism, skills and knowledge that make my service appointment for my 2018 Navigator a smooth seamless transaction. Josh Cooper has been the technician that has serviced my Navigator and obviously his technical knowledge is impressive. Josh has a deep knowledge of the automotive maintenance disciple, solving bothersome issues with critical skill. The value of the Lincoln product, combined with the Fuccillo brands reputation, exceeded all my expectations. More

oil change Nick and Dan were super helpful and knowledgeable! Oil change was done really quickly and they answered all my questions about my high mileage vehicle Nick and Dan were super helpful and knowledgeable! Oil change was done really quickly and they answered all my questions about my high mileage vehicle. Much appreciated! More

Always a good experience Nick is always helpful and informative. We enjoy the videos of the service being performed. The show room is always clean and neat. The staff is alway Nick is always helpful and informative. We enjoy the videos of the service being performed. The show room is always clean and neat. The staff is always friendly. I will recommend Fuccillo’s to my friends and family. More

Just an oil change and tire rotation. Fairly quick. The video thing was OK. Maybe more useful if something more is wrong or done with car. Didn't know there was no body shop. Fairly quick. The video thing was OK. Maybe more useful if something more is wrong or done with car. Didn't know there was no body shop. More

Excellent service My service appointment involved a recall on a Lincoln. The parts were ordered and an appointment for the work was done in a timely manner. Due to a s My service appointment involved a recall on a Lincoln. The parts were ordered and an appointment for the work was done in a timely manner. Due to a snow storm my appointment was rescheduled but Nick was very professional in keeping me up to date on all details. More

Headlight issue Problem with 2019 Tuscan headlight alignment. Morgan Hoyt did a great job of scheduling and comunicating the issue. Service was completed in the time Problem with 2019 Tuscan headlight alignment. Morgan Hoyt did a great job of scheduling and comunicating the issue. Service was completed in the time estimated. I will certainly shop this dealership in the future. Thank you Dale More

Update: much better experience Update to my last review: misunderstand with Mike the General Manager. He had a glitch with his e-mail, he personally called to apologize and explain Update to my last review: misunderstand with Mike the General Manager. He had a glitch with his e-mail, he personally called to apologize and explain. He checked up on my service experience. Which was a much better experience. They fixed my heated seat issues. More

Quick and reasonable service The service department did a great job on my repairs and my new tires . 3 for 1 sale was best in getting new all season tires replaced. The service department did a great job on my repairs and my new tires . 3 for 1 sale was best in getting new all season tires replaced. More

My vehicle problem still exists! I did record the tapping noise of my car, but it looks like nobody needs to exert some effort to figure out what the problem is!! The cranky noise sti I did record the tapping noise of my car, but it looks like nobody needs to exert some effort to figure out what the problem is!! The cranky noise still there. The service specialist assured that everything is tight and I don’t if anybody took the car for test drive or not to hear the noisy cranky sounds!! More

Tires and Service Appointment for mounting snow tires and routine service. All of the staff very helpful, video of all point inspection informative, estimate was exactl Appointment for mounting snow tires and routine service. All of the staff very helpful, video of all point inspection informative, estimate was exactly what I was charged, estimate of time for work spot on. This is my third Hyundai, very happy with vehicle and service. More