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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,315 Reviews

1,315 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 21, 2024

I was very pleased with the service appointment and inspection. I was treated well, and appreciate that a lot of things were discovered that needed attention that I did not know of. It was also determi More

by BLiverio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 02, 2024

Great service and dealership. Always on top of everything my car needs. Love my Tucson. More

by NARCISAJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

October 29, 2024

I was a long time Fusillo of Schenectady customer. It has taken some time to get used to the switch to Matthews. I was sad to see that Nick Fear was longer with the Service department. He was the one More

by carliselovelady@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 23, 2024

Matthew’s is always great and Dejon was personable and friendly. He let me know what was going on and was transparent. More

by DOMINICKLOVESBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with Dejon! Thank you for your business and the great review!

October 20, 2024

I will admit that going to the dealer is always a last resort for me. They are traditionally more expensive that your local mechanic. I am always in favor of supporting my local mechanic, however, in this More

by bobbyz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

October 19, 2024

We feel that we received polite very good service. Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be calle More

by lloydrwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for your feedback. Thank you for your business and the great review!

October 14, 2024

Our representative was super helpful. Sevice was completed in a very short amount of time More

by mciani06130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for your business and the great review!

October 07, 2024

Everyone there is really nice and the work was done promptly and the service was great More

by LENNYJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 26, 2024

I would of preferred the upgrade with the SEL model cause of the features it offered . More

by pelcho38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Everyone at the dealership is very nice and friendly. Service department is very fast. Was very happy with my service. More

by connieunser3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Hyundai of Schenectady responded

Hi Connie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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