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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,601 Reviews

4101 State Street

Schenectady, NY

12304

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3,601 Reviews of Matthews Hyundai of Schenectady

April 26, 2025

Josh was so helpful and knowledgeable. He was extremely friendly and made me very comfortable with the whole process. GM Mike was also great, he also made the process wonderful. More

by AMYQUANDT118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft, Michael Capadona
Apr 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Mike and Josh. Congratulations on your new vehicle! We appreciate your kind words.

April 24, 2025

It wasn't the best service in the customer service center - they made me come back and waste my time 3 times for something that should of been handled on day one More

by Kathy.j.wulff2230
Recommend Dealer
Yes
Employees Worked With
Dominique
Apr 28, 2025 -

Matthews Hyundai of Schenectady responded

Kathy, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 23, 2025

Scott Braun in Service Tech is a true asset! Top notch. Best at what he does, cares about his job & extremely knowledgeable More

by gingging305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Braun, Jake Shaw, Rob Delorm, Dejon Lewis, Audrey Fairbairn
Apr 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews Hyundai of Schenectady for your service needs, We're glad to hear about your positive experience with Scott! We appreciate your business and great review!

April 23, 2025

My experience was Friendly , easy to communicate , prompt and responsive. Overall I was very happy with the service More

by Iniso16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Apr 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your positive experience with us. We appreciate your trust and look forward to serving you again soon!

April 23, 2025

It was a very pleasant experience in purchasing my new vehicle. Eric Boodhoo was very friendly, professional and courteous for the whole experience. I will definitely recommend Matthews to my friends and More

by DEBORAH.BICKFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Boodhoo
Apr 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're so glad to hear you had a great experience with Eric! We appreciate your business and great review!

April 21, 2025

Amazing! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! More

by ERIC.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. We look forward to helping again in the future.

April 21, 2025

Excellent negotiations done and excellent service by the managers and sales personnel throughout the whole process! More

by rdeso88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Taft
Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're happy you found our staff to be so supportive during your experience here. Thank you again for choosing Matthews Hyundai of Schenectady and we hope to see you again.

April 20, 2025

Working this Matthews is always a great Experience, Josh has been our sales person each time we are ready to look for a new car and he goes above and beyond to make sure we fully understand the process each More

by Renielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're so glad to hear you had a great experience with Josh! We appreciate your continued business and great review!

April 20, 2025

We had a wonderful experience at Matthews Hyundai. This has been our dealership for our past two vehicles and each time, the team there was amazing. Very responsive and helpful with all our questions More

by Renielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for sharing your positive experience with us We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

April 19, 2025

Part needs to be replaced I am having problems with a new part that was put in More

by Ryan.desbiens831
Recommend Dealer
No
Employees Worked With
Advisor was Dominique. I not sure of the mechanics name.
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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