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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,601 Reviews

4101 State Street

Schenectady, NY

12304

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3,601 Reviews of Matthews Hyundai of Schenectady

May 03, 2025

Service was outstanding ! Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal w More

by HITDOCTORERSK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh is a most trusted salesman !, Dejon Lewis, Howard Finley
May 05, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 03, 2025

Poor service on lease vehicle. Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losi More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Croft, Domonique Scott-Henry, Dejon Lewis, Ryan Ambury
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 30, 2025

Dejon greeted us as we walked in for our appointment in a very friendly manner and got us in and out in a timely manner! Dejon definitely has people skills and is very customer friendly More

by Jwelcome12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Piccarillo, Dejon Lewis
May 01, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 30, 2025

Dejon greeted us as we walked in for our appointment in a very friendly manner and got us in and out in a timely manner! Dejon definitely has people skills and is very customer friendly More

by Jwelcome12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
May 01, 2025 -

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 30, 2025

Very accommodating, friendly and they do business with a smile. Flexible with schedule. They were so fast. More

by EDITH_LAYUG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Scott, Joshua Croft, Domonique Scott-Henry
Apr 30, 2025 -

EDITH_LAYUG responded

Everybody were accommodating, very friendly and they do business with a smile. They were also flexible with my schedule and they did their job very fast.

April 30, 2025

I love Matthews of Schenectady. Always efficient and very flexible. I dropped my car off to be serviced and receive the call that it was done within the hour. More

by s.dayia2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
April 29, 2025

Marquees Johnson and Matthews Hyundai of Schenectady are wonderful ! Marquees was so patient clarifying everything with me.. filled me in on the process each step of the way. He was extremely considerate More

by UMMA1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter, Markquese Johnson
Apr 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews Hyundai of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Marquese. Congratulations on your new vehicle! We appreciate your kind words.

April 29, 2025

4 Got it in and out on time and appt scheduling was easy Thank you? More

by hobie4450
Recommend Dealer
Yes
Apr 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 29, 2025

Howard is the most communicative, professional, and personable service professional that I have dealt with. He kept me informed throughout the maintenance scheduled appointment and about further repai More

by LEMIEU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Apr 29, 2025 -

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 28, 2025

Service management was quick and confident. Car was done in 1hr for recall sero try y uyoubdmrrt e More

by MamaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m nk
Apr 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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