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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,360 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,360 reviews

January 05, 2025

Howard was veryy helpful and polite as always! Always a pleasure coming to Hyundai for services. More

by AlexisCoy95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

January 04, 2025

Nice service and great support always I am vary happy to take a service form Matthew Hyundai More

by Daljeetkr90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 04, 2025

Horrible. Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate More

by ERIC_LINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Michael Capadona or Service Manager Rob Delorm) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 04, 2025

No communication with my service from dealer. Was never told the problem with my vehicle and then was fixed without my permission, so I had to pay when I showed up on my own. Had my car for 3+ ho More

by Afuller770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dejon Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Michael Capadona or Service Manager Rob Delorm) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 01, 2025

Very pleased with both Jevon and Nick. My son recently purchased a Jeep vehicle from a dealer up the street and they added a $4,100 additional protection plan without us noticing it and a More

by MDELLAVILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jevon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK MEGAS
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Jevon and Nick! Thank you for your business and the great review!

January 01, 2025

Always efficient. Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done More

by jahsmith914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

January 01, 2025

I was very impressed with the customer service. ....Carl did a great job, was kind and patient and professional. More

by markslinda58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

December 30, 2024

Inept, worst service ever, no phone calls, and no service done on car after having it there 3 Days. Will never return More

by KATHYMION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
December 30, 2024

Very pleased with the service I get when I deal with Dominique Scott Henry she’s a pleasure to deal with More

by JILLVANPATTEN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Scott, Henry
Dec 31, 2024 -

Matthews Hyundai of Schenectady responded

Hi Jill- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

December 29, 2024

I’ve been dealing with this dealership for awhile now and like the ease of scheduling service and how they try to take care of any work promptly More

by LouieP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Matthews Hyundai of Schenectady responded

Hi Louie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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