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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,351 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,351 reviews

January 09, 2025

They have always been very courteous and professional. It's always a pleasure coming to the dealership. More

by boobalas333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 09, 2025

Terrible customer service. Very little communication and no urgency. Car was there 6 days for a new tire. Seemed like they did not want my business even though I have been usi More

by JUSTINA.TREVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dejon Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

They were fast and friendly. I was happy with the service. Would recommend them to others. More

by IMRAN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

January 08, 2025

Excellent and patient salesman. I too would like to have had more explanation on how to use the functions (sometimes the book is not so "self" explanatory. I have bought my last 4 c More

by JALLEN39
Recommend Dealer
Yes
Employees Worked With
Dave Bibo - Salesman
Jan 08, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 08, 2025

Great salesman. Would have liked more explanation on using car electronics and features. Love the car. More

by gcole10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 08, 2025

All were the model by which others should be evaluated. Professional, extremely well versed in all phases of the buying experience and technically proficient with respect to the product. More

by Sparky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 06, 2025

It was great experience to work with all involved at Matthew's Hyundai.All made it enjoyable. More

by mechanic4power
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cerafice, NICK MEGAS
Jan 08, 2025 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

January 06, 2025

Always excellent customer service. I’ve never had any complaints plus I’m kept up to date on my vehicle and it’s very great when your service provider ask if you have any questions. More

by M_HOUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Scott-He
Jan 08, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 05, 2025

Except for how long the process of buying a car takes, I have nothing but positive things to say about the dealership. For the most part, all of my dealings were with Joshua Croft and I would recommend him More

by Mike G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi Mike- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

January 05, 2025

It's a good dealership so far. I think it should the staff should have smiles on their faces. Especially when being approached or walking by. More

by Benitez518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 06, 2025 -

Matthews Hyundai of Schenectady responded

We sincerely apologize for your recent experience with us! We will be reaching out to our General Manager in hopes to rectify the situation. Thank you for your feedback.

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