Matthews Hyundai of Schenectady
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,237 reviews
Horrible, rude, lack of knowledge, disrespectful, arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. More
Always making sure your customers are satisfied. Going above and beyond. Very happy I’m apart of the Hyundai family Going above and beyond. Very happy I’m apart of the Hyundai family More
Excellent customer service. Wait time was exact. Service was very good It’s all good Wait time was exact. Service was very good It’s all good More
Very easy to work with. Everyone was very accommodating and friendly. Would definitely recommend this dealership to anyone. Everyone was very accommodating and friendly. Would definitely recommend this dealership to anyone. More
Asked to look in to my fob, it does not work, nobody looked in to it. Waiting area is bare, no water or anything. Waited to be seen after arrival for 10 min, your front people talked to each other while looked in to it. Waiting area is bare, no water or anything. Waited to be seen after arrival for 10 min, your front people talked to each other while we waited. More
Received notification that my car was under recall. Made appointment stating that this was the sole purpose. Brought car in, nada arrangement for ride and left vehicle. Notified that yes car required Made appointment stating that this was the sole purpose. Brought car in, nada arrangement for ride and left vehicle. Notified that yes car required service d/t recall ( Hyundai knew this from VIN when notification sent out. ). Part “not available . Would have to order.” Needed to make another appointment, arrange for another ride home and back to shop. VERY VERY UNHAPPY W SERVICE. More
We’re not prepared for me, had to sit in a chair in the direct sun and wait. No water, no customer service what so ever. direct sun and wait. No water, no customer service what so ever. More
The people at the service centre are fine, but the person who answered the phone who talked to my wife was TERRIBLE!!! who answered the phone who talked to my wife was TERRIBLE!!! More
Service department has been fobvious. The sales department on the other hand not so much. The sales department on the other hand not so much. More