Matthews Hyundai of Schenectady

An Amazing Experience with Fuccillo Hyundai Lincoln (Sch'dy) It was a cool-cloudy day on October 30, 2017 and I had some time to start searching for my next "Lease" car. I decided to take a ride to Fuccillo and It was a cool-cloudy day on October 30, 2017 and I had some time to start searching for my next "Lease" car. I decided to take a ride to Fuccillo and look at some Hyundai cars especially the"Azerea" but the car dealership said they no longer make them. When I looked at some other Hyundai's, nothing seemed appearling to me. All of a sudden I noticed a light colored car and the salesman told me it was an MKZ Lincoln. I told the salesman I don't know if I could afford that car. He brought the car down and went over the options with me and then for a nice ride. I loved the car immediately. My brother and father always purchase Lincolns so why not me. My salesman, Don Grounds, brought me to his office to make a deal and I told him "rock bottom price" or else no deal. I also told him my husband and brother would have to approve the figures. I left for about an hour and came back telling Don my husband is on his way to look at the car and in the mean time my brother told me it was a "good deal". When my husband saw it, he couldn't believe his wife found such a nice car and made a "good deal". Don Grounds was an amazing "salesman" and he did everything to make it possible for me to afford a "Lease" for 36 months. All I can say, I hope in 2020, Don Grounds and myself can make another good deal to go or else I'll be searching around...hopefully not. Any questions I've had, Don has been so patient and understanding. I've been to the Service Department, and I was very much pleased with their service. So anyone looking for a car, please consider Fuccillo. More

outstanding Richard Loomis provided one of the best customer service experiences in all of my years purchasing vehicles, and I appreciated it and will return. Hig Richard Loomis provided one of the best customer service experiences in all of my years purchasing vehicles, and I appreciated it and will return. High quality service! More

A great experience. Recently purchased a 2018 Hyundai Elantr Very satisfied on there customer service and professionalism. Wanted Elantra GT sport in blue with a stick shift there were only two in 500 mile radiu Very satisfied on there customer service and professionalism. Wanted Elantra GT sport in blue with a stick shift there were only two in 500 mile radius. One had a issue so they got the othe ant the even hooked me up with a loaner till it came in. Was very satisfied gonna send a lot of business there way. Thanks again Richard Loomis. More

Purchased an MKZ and it was a great experience I have provided a top review based on my experience with Richard my salesman at Schenectady Fucillo.. He went the extra mile making sure my experienc I have provided a top review based on my experience with Richard my salesman at Schenectady Fucillo.. He went the extra mile making sure my experience was smooth and easy. I have always hated the new car buying experience as it is a game of back and forth dickering. Richard was no pressure, laifld back and comical which made it enjoyable...You need more Richard’s as salesmen.. He continues to do his best to make sure I am satisfied even after the buying experience. More

Don Grounds & my new Navigator Don Grounds is personable, professional & knowledgeable. Don has excellent communication skills and interacts well with the customer, obviously able Don Grounds is personable, professional & knowledgeable. Don has excellent communication skills and interacts well with the customer, obviously able to successfully adapt to the customer’s personal style, making an experience which can be filled with anxiety and stress, a walk in the park. His familiarity with the process of purchasing a vehicle makes the event move smoothly along to completion. Knowing your product and being able to explain the functions it preforms and the value it provides to the customer comes naturally to Don and he easily explains and demonstrates the benefits that come with the vehicle the customer is interested in purchasing. His technical knowledge is impressive. Don is obviously highly committed to customer’s satisfaction. He exceeded all of my expectation and is an excellent representative for the Fuccillo Brand and the Lincoln Product. I would be remiss if I did not mention my initial contact for my purchase of my new Navigator and that was Ivana McCray. She fielded my initial inquiry provided me with information and the introduction to Don. As the opening “face” of the Fuccillo organization – she was perfect. More

Don Grounds is a Force of Nature! This guy is absolutely the best! I have never had a rapport with a car salesman before like this! It was a happy accident; was referred to him origi This guy is absolutely the best! I have never had a rapport with a car salesman before like this! It was a happy accident; was referred to him originally through my partner, Steven Earle. Don is the reason why I tried out my first Lincoln MKZ Hybrid the first time in 2015, and it’s been a love affair ever since! Lincoln’s superior product combined with my absolute trust in Don that I’m getting absolutely the best deal is a winning combination! More

Great experience buying first new car I am giving this rating because Paul is so friendly and helpful. We came here with not the best credit and he did his utmost to make us feel comforta I am giving this rating because Paul is so friendly and helpful. We came here with not the best credit and he did his utmost to make us feel comfortable about the situation. They really shopped around to get us the best deal possible and put us in the vehicle that we wanted. We left the dealership with all of our questions asked and answered and a sweet new ride More

Customer service excellence Our salesperson was one we have dealt with in the past. Don was informative of what inventory was on-hand and his knowledge of the vehicles we were p Our salesperson was one we have dealt with in the past. Don was informative of what inventory was on-hand and his knowledge of the vehicles we were purchasing and leasing was textbook. He explained in detail the many upgrades that were available since our last purchases. His personality and his ability to make our purchases stress free is the reason why we came back to him. More

My MKC purchase I LOVE my Lincoln MKC lease from Fuccillo Lincoln-Hyundai!!! My salesman Richard Loomis had all the answers to my questions and certainly was the driv I LOVE my Lincoln MKC lease from Fuccillo Lincoln-Hyundai!!! My salesman Richard Loomis had all the answers to my questions and certainly was the driving force to my final decision to go ahead. I was treated great and I know the dealership is only a phone call away if I have any questions! I would - and do - recommend this dealership to everyone I know!! More

Satisfaction! Pleasant folks to do business with. Helpful as to getting the right car for me. From my 1st call to Krystal, to my salesperson Derek Denison, I was tr Pleasant folks to do business with. Helpful as to getting the right car for me. From my 1st call to Krystal, to my salesperson Derek Denison, I was treated well. I'm enjoying my new lease & satisfied. Thank you! More