Matthews Hyundai of Schenectady

Amazing!! I can honestly say that buying a car here was the best experience!! Richard did a phenomenal job. He made me feel comfortable and at ease through out I can honestly say that buying a car here was the best experience!! Richard did a phenomenal job. He made me feel comfortable and at ease through out the whole process. This was my first new car and I was out at ease. I will recommend that all my friends go to Richard to get a car! More

2018 Sonata Richard was fabulous!! He made sure I understood the features of my car, was very professional and courteous. I give him 5 stars plus some! Richard was fabulous!! He made sure I understood the features of my car, was very professional and courteous. I give him 5 stars plus some! More

Excellent service! Everyone went above and beyond getting me the best trade in for my car and an affordable monthly car payment. The process was quick and I left that da Everyone went above and beyond getting me the best trade in for my car and an affordable monthly car payment. The process was quick and I left that day with my new Tucson! Definitely worth the drive and I highly recommend Fuccilo Hyundai. More

Derek wright awesome to work with Came in not knowing what we wanted and with amazing customer service walked off with a 2018 Sonata Sport! Derek Wright was was a HUGE salesman! Came in not knowing what we wanted and with amazing customer service walked off with a 2018 Sonata Sport! Derek Wright was was a HUGE salesman! More

Got a new hyundai Richard Loomis was the best. He was honest and helpful and went through every option I wanted to explore. Lease, buy new, buy used, adding a warranty. Richard Loomis was the best. He was honest and helpful and went through every option I wanted to explore. Lease, buy new, buy used, adding a warranty...etc. More

Great Customer Service Best car dealership I have worked with!! Great Customer service. I will be back for my next vehicle. Friendly staff. We had an all over great experien Best car dealership I have worked with!! Great Customer service. I will be back for my next vehicle. Friendly staff. We had an all over great experience More

Steve Clark is the BEST Steve Clark is one of the most outstanding employees that Hyundai Lincoln of Schenectady has. He is always there to greet me with a smile and always m Steve Clark is one of the most outstanding employees that Hyundai Lincoln of Schenectady has. He is always there to greet me with a smile and always makes sure I receive the service that I need. His friendliness and compassionate qualities further assures me that I will always be taken care of. Thanks for being such a great person! ~Sherry Calautti More

Great Service Angel & Tim made the buying process quick and easy. They listened to what I needed and was able to find the best vehicle for me. Angel & Tim made the buying process quick and easy. They listened to what I needed and was able to find the best vehicle for me. More

Correction to negative experience I went into the dealership to trade in a leased Kia. After I found a Tucson on the lot that I liked I sat down with the salesman to talk numbers. Th I went into the dealership to trade in a leased Kia. After I found a Tucson on the lot that I liked I sat down with the salesman to talk numbers. The numbers he provided were not reflective of the sales price. The sales manager came over to explain the numbers. When I explained that the overall sticker price plus the full amount of my remaining payments didn't equate to the numbers he had he came back with new numbers. The sales manager now argued with me about the paying out of my lease payments. He swore that you can't just do a lease buyout of the remaining payments. He told me that I had to trade the amount of the lease buyout vs. the vehicle value. We negotiated a deal based on that information. As we got close he came back to the table, not with a final deal, but with the same number and an "explanation why my way was wrong". needless to say I walked out. The next day I called the salesman because I felt that he and I were close to a deal originally and wanted to give him a second chance. We revisited the original agreement before the sales manager got argumentative. We agreed to trade my car for the new Tucson for the cost, minus rebates plus the amount of the difference between my lease buyout and the value of my trade. After signing all the paperwork the salesman decides to tell me that they didn't trade my car as we discussed and he explained when I was signing. He tells me that they actually just bought out my payments like I originally asked but they told me they couldn't. He said he didn't want me to be surprised when Kia sent me a bill for damage for a cracked bumper. The manager didn't want to give me this information but he felt bad about the deception. After being provided this information I took a look at the "we owe/ you owe". The salesman put a big line through it because "I owed nothing". Looking document and he had scribbled "buyout of remaining lease only with the amount." Foolishly, I didn't pay attention to this at the time. I now am stuck going to receive a bill for something I would've had my insurance take care of had they been up front. I incurred the crack hitting a huge pothole in the rainstorm so it would've been a no fault claim. I was upset and upon hearing of my situation, The GSM Scott Rose contacted me, apologized genuinely and corrected the situation. I truly appreciate the service he provided and feel good about the way I was treated by Scott and Vaske. More