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Matthews Hyundai of Schenectady
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,364 reviews
Great people to work with. Answer all my questions. Very good service department took me in for a emergency repair Answer all my questions. Very good service department took me in for a emergency repair More
Great job and assistance. attention given to the customer and schedule. Helpful and followed through. Thank you. attention given to the customer and schedule. Helpful and followed through. Thank you. More
The staff at Matthews Hyundai were super helpful and let me drive numerous models to bring me to the best decision. me drive numerous models to bring me to the best decision. More
Dealership was satisfactory. The only interaction we had with the dealership was with the sales person who was very knowledgable. Once the purchase had been completed, it would h The only interaction we had with the dealership was with the sales person who was very knowledgable. Once the purchase had been completed, it would have been nice if someone from the dealership other than the sales person to have thanks us for our purchase. More
Dominique went above and beyond to help myself and my family. She answered every question we had and kept us updated on status of our vehicle family. She answered every question we had and kept us updated on status of our vehicle More
The service department is very friendly the adviser are friendly my car was fixed on time. friendly my car was fixed on time. More
they are very helpful in diagnosing my problems and coming up with quick solutions. I trust them and their judgement especially when the service techs are familiar with my own vehicle. coming up with quick solutions. I trust them and their judgement especially when the service techs are familiar with my own vehicle. More
I write reviews after business is complete. A strong enthusiastic start ended with a frustrating waste of time (No call. No show. No care.) The Good: Great personalities and overall vibe fr A strong enthusiastic start ended with a frustrating waste of time (No call. No show. No care.) The Good: Great personalities and overall vibe from the staff. I witnessed an irate customer respectfully calmed down to address a problem during a busy time. When misteps occur, quick action addresses issues. The location supports a solid test drive with diverse conditions. The Need for Improvement: (1) Capital Region prices will be higher than those compared to Syracuse or CT; accept this fact. Determine the value of your time versus just price. Albany Hyundai's volume seems to put Matthews in the underdog position (can't win a head to head competition on price alone). (2) My rating reflects the time and energy being understanding and frustrating end with my otherwise nice salesperson - incorrect paperwork, registration received after expired, salesman wasted my time to drive back to the dealership when a phone call would've answered a concern. If two easy referral sales were redirected, it's worth knowing. I love an underdog but know what you may be facing. If half the energy to solicit a high rating review was present to be responsive in the end, this would be higher. More
very professional with exceptional service. . I don't find that combination too often unfortunately with other businesses . I don't find that combination too often unfortunately with other businesses More
Staff was very friendly and helpful throughout the whole process of our purchase of a Tucson. Would definitely recommend your dealership to people we know and will be sure to have them ask to work with bot process of our purchase of a Tucson. Would definitely recommend your dealership to people we know and will be sure to have them ask to work with both Jake and Dalton. More