Matthews Hyundai of Schenectady

Brought my car in for my 60,000 mile transmission service. Philip was very helpful and explain what they were going to do and how they were going to do it. This was my second time in a month and a ha service. Philip was very helpful and explain what they were going to do and how they were going to do it. This was my second time in a month and a half of having my car serviced. And again Philip was very courteous and helpful. More

I am pleased with the treatment considering it was busy Marquise in sales was helpful and he is a asset to your sales staff and management as well Marquise in sales was helpful and he is a asset to your sales staff and management as well More

First let me say that Dylan earned my business after 3 months of shopping. He was friendly, not pushy and was all about what the customer wanted. My only complaint was the sales manager Kevin who was co months of shopping. He was friendly, not pushy and was all about what the customer wanted. My only complaint was the sales manager Kevin who was complaining about the price I received ($26,545) from TrueCar and tried to say I couldn’t have that price unless I financed through Fucillo at 5.99% when I secured 1.99% PreApproved loan through my bank. I basically paid cash which showed the cash price on the offer I received from YOUR dealership through TrueCar. I’ve been in sales for 20 years and know the tactics. That almost lost the sale but Dylan was so nice I wanted to give him my business. He treated me with respect and was doing his best to make sure I got what I came in for. He was also very thorough in demonstrating BlueLink and all the other bells and whistles on the car. My only advice would be to make sure the customer gets a copy of their sales contract (which I did not) and since I paid $595 for the over priced ResistAll, I was not given the maintenance kit even though I reminded the sales manager when picking up the car. I am also missing the cover to the fuse box on my brand new car as well. Dylan is going to take care of the issues on Friday for me. I will comment that this purchase of a vehicle was much more pleasant than in the past. I will be recommending people to go see Dylan at Fucillo if they want a nice Hyundai Kona. 😄 I rated a 4 customer service only because if the few hiccups. More

I have purchased 4 Lincoln Navigators over the years from Fuccillo dealerships and have always been very satisfied with the experience and the service I have received. They exceed my expectations each time Fuccillo dealerships and have always been very satisfied with the experience and the service I have received. They exceed my expectations each time I have done business with the - be it buying the vehicle, service or warranty work. More

Friendly staff, helpful in selecting a vehicle, made sure I knew details of vehicle, very happy with Hyundai Tucson (my third), were available after sale for any questions. Sales person went out of his way t I knew details of vehicle, very happy with Hyundai Tucson (my third), were available after sale for any questions. Sales person went out of his way to make sure I was comfortable and satisfied each step of the way. More

Hi , every time I go to Fuccillo‘s I get great service, they go over my car with a fine tooth comb with a video, Great Job!!!, the place is clean people are very very nice and also accommodating, I recomme they go over my car with a fine tooth comb with a video, Great Job!!!, the place is clean people are very very nice and also accommodating, I recommend anyone to go to Fuccillo’s for service you can’t go wrong, they’ll tell you what you need and what you don’t need, as always it’s your choice. Thanks Jon More

I was helped by Markquese and Emily and they were amazing! I left the dealership not feeling at all like I was pressured to make a purchase. I will recommend EVERYONE to their establishment!!!! Great amazing! I left the dealership not feeling at all like I was pressured to make a purchase. I will recommend EVERYONE to their establishment!!!! Great service More

I was very unhappy that I had to wait 6hours to drive my car away,As I only test drove 1 car and no financing we paid in full.. My salesman was very friendly, he was great but I defiantly waited way to long car away,As I only test drove 1 car and no financing we paid in full.. My salesman was very friendly, he was great but I defiantly waited way to long.I never even had my car waxed which I was promised, or I would have been there for another hour!!!! More

Great dealership so far. Great product. I was very happy with the staff. Certainly happy with the car and purchase terms. You cannot beat the warranty. with the staff. Certainly happy with the car and purchase terms. You cannot beat the warranty. More

Got a 19 Lincoln MKT and couldn't be Happier with it. Its unusually rare haven't seen one on the road yet so its almost like a custom car. A very powerful SUV station wagon combo thats fully loaded with opti unusually rare haven't seen one on the road yet so its almost like a custom car. A very powerful SUV station wagon combo thats fully loaded with options as its a Reserve with the Elite package. Fuccillo gave me such a good trade valuation and sale price that I made the deal in one trip, which is rare for me. More