Matthews Hyundai of Greece - Service Center
Rochester, NY
324 Reviews of Matthews Hyundai of Greece - Service Center
Anticipated 1 hour service for a recall service. After a 2 and a half hour wait I was provided a loaner and had to return the next day to get my car. I anticipated better customer service. After a 2 and a half hour wait I was provided a loaner and had to return the next day to get my car. I anticipated better customer service. More
Very welcoming service staff, very good and professional staff, work needed to be done was done well and satisfactorily, staff, work needed to be done was done well and satisfactorily, More
My wife went in for a free oil change. while there she was told she needed an engine air filter, cabin filter and an alignment. The car has 15k miles on it. The sad thing is they wanted to while there she was told she needed an engine air filter, cabin filter and an alignment. The car has 15k miles on it. The sad thing is they wanted to charge her $600 for work that wasn’t needed. I then asked the service tech if he was serious and he told me it was recommended. Needless to say I’ll be bringing the car in for now on so my wife won’t get scammed. More
Thank you every one, especially Chris, who made my car buying experience easy and hassle free. The new show room, service area and waiting room are clean and comfortable. buying experience easy and hassle free. The new show room, service area and waiting room are clean and comfortable. More
Many thanks to Ashley and Eric in the Service Dept. In helping resolve our engine problem with Hyundai. It was a long 41/2 weeks before our Hyundai Santa Fe Sport was returned to us. Hyundai agreed to In helping resolve our engine problem with Hyundai. It was a long 41/2 weeks before our Hyundai Santa Fe Sport was returned to us. Hyundai agreed to replace the engine. That was amazing since we had over 188,000 miles on our car. Also, a hairline crack was found on the manifold before the new engine was installed. We are grateful for that. Again, many thanks to Ashley,Eric, and those that worked on our vehicle at Matthew's Hyundai of Greece. More
The service department is excellent hands down, they have been servicing my Hyundai since I bought it and never had any issues. Great Job been servicing my Hyundai since I bought it and never had any issues. Great Job More
It was a good transaction between trading in my old car and getting a new car. I really think Chris for a service and getting me into a new car thank you. and getting a new car. I really think Chris for a service and getting me into a new car thank you. More