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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
324 Reviews

324 Reviews of Matthews Hyundai of Greece - Service Center

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September 14, 2024

Love the new service department! Drive right in! Customer lounge is great too. Service was quick and efficient! great job to all! More

by JUDYHOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi Judy- We’re so glad to hear you had a great experience with the service department! Thank you for your business and the great review!

September 14, 2024

Every person that worked for the dealership spoke to us as we walked by and offered to help us. Our salesman couldn't have been nicer..He was helpful but never pushy!!! Answered all our questions until we More

by ORMSBYAM
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 14, 2024

They were prepared for my appointment so I could just drive in. Waiting area was clean and had water and able to connect to internet and recharge phone or computer More

by nancyhendrick123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above. Service staff
Sep 16, 2024 -

Matthews Hyundai of Greece responded

Hi Nancy-Thank you for the perfect review!

September 11, 2024

It was a good experience as car buying goes. Bill was a low pressure guy. More

by JEFFMCC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Hyundai of Greece responded

Hi Jeff, We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

September 11, 2024

The treat you with respect and are very friendly they work with you to get you the best deal More

by vazquez676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 13, 2024 -

Matthews Hyundai of Greece responded

Hi! Thank you for the 5 Star Review and your business!

September 09, 2024

The service department is great,the service writer I worked with is great ,he knows his trade More

by GCOMFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Hyundai of Greece responded

Hi! Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 09, 2024

Very helpful when I asked questions and scheduling. Helped me to understand perks of my purchase More

by KHETZEL1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Hyundai of Greece responded

Hi! Thank you for the 5 Star Review and your business! We're so glad you had a positive experience with us!

September 07, 2024

Prompt courteous service,attention to customer needs,easy to schedule service which was done in a timely manner vehicle ready when promised More

by paul2ndrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the perfect review and your business!

September 07, 2024

I am happy with the service. I just don’t like that. It takes so long to get parts in for your car thank More

by OLGA.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ballard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. We appreciate the review and your business!

September 07, 2024

Amazing customer service! My experience from Start to finish was pleasant and all my stress was taken away! More

by rachelrohr720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 09, 2024 -

Matthews Hyundai of Greece responded

HI, Thank you for the 5 star review and your business!

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