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Matthews Hyundai of Greece - Service Center
Rochester, NY
415 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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415 Reviews of Matthews Hyundai of Greece - Service Center
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Verified Customer
September 28, 2023
Very helpful and honest service department. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. More
by martinciliberto
Employees Worked With
September 20, 2023
Best customer service in the western New York area. Best loaner car I have ever driven! Best informed customer service associates I have ever had at Hyundai. Matthews Hyundai is better than Towne, West Best loaner car I have ever driven! Best informed customer service associates I have ever had at Hyundai. Matthews Hyundai is better than Towne, West Herr, Northtown, and Maguire. More
by Emeryatlas
Employees Worked With
Todd
September 15, 2023
The service department is fantastic I dealt with John and Dale and both were so fantastic to me I am a person that walks with a cane so I need some help sometimes and it was no big deal for them to help me o Dale and both were so fantastic to me I am a person that walks with a cane so I need some help sometimes and it was no big deal for them to help me out and make sure I was taking care of. Just want to add the dealership is under construction right now which I'm sure is very hard and everybody that works there and that one person was in a bad mood everybody was very pleasant and said hello and made my experience very wonderful More
by cindy-lynne
Employees Worked With
John and Dale in service
September 14, 2023
Dyring a recent road trip and my "oil change" servive notification came on . When i returned from my rd trip, I was 1400 miles over and tried make an oil change appt but appoint couldn't be accommodated notification came on . When i returned from my rd trip, I was 1400 miles over and tried make an oil change appt but appoint couldn't be accommodated for 8 weeks. had to take my vehicle elsewhere to be promptly serviced. More
by MAK1
Employees Worked With
September 10, 2023
Matthews Hyundai always does a great job with my cars and this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s o this weekend was no exception as they took care of my car at a major interval and also were truthful about work that wasn’t needed - saves me 100’s of dollars. More
by bhartle1
September 02, 2023
The team was amazing from start to finish. They helped me to the best of their ability given my situation and made it simple and easy. Will always recommend Matthews as a reliable shop. The wa They helped me to the best of their ability given my situation and made it simple and easy. Will always recommend Matthews as a reliable shop. The wait time was outside of their control, but when they were able to start, they finished quickly. More
by thebriguy90
Employees Worked With
Eric - Service
September 01, 2023
The dealership is great with services. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. I had to leave my car for a little while and was given a loaner in the meantime. The communication is great, as they keep you updated along the way. More
by alyonalysenko
