Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Hyundai of Greece - Service Center
Rochester, NY
417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
417 Reviews of Matthews Hyundai of Greece - Service Center
Sort by
November 03, 2023
When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpful. More
by BIRTHMATTERS1
Verified CustomerEmployees Worked With
Todd Sharping
October 24, 2023
Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortably while your car is being seen to. Hope the work is finished soon. More
by petegott
Employees Worked With
October 23, 2023
Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More
by rwyrsta
October 22, 2023
The service dept always always fits me In everytime i call they always go above and beyond they are amazing call they always go above and beyond they are amazing More
by TANYAR_31
Employees Worked With
Other Employees :
Eric and Todd from service , Tray Duvall
October 20, 2023
My husband and I took our 2017 Hyundai Santa Fe Sport to Matthews on late Friday afternoon because the check engine light wouldn't go out. Todd Scharping made an appointment on the spot for us! It ended up Matthews on late Friday afternoon because the check engine light wouldn't go out. Todd Scharping made an appointment on the spot for us! It ended up needing two O2 sensors, and they did the inspection that was due. Customer service was excellent. Todd kept us updated on everything from finding the problem, warranty coverage, ordering the parts, and when it was ready. Again, GREAT customer service! More
by khuff37
Employees Worked With
Todd Scharping, Assistant Service Manager
October 12, 2023
Excellent customer service and overall great experience. Fast service and friendly staff that kept me informed every step of the way Fast service and friendly staff that kept me informed every step of the way More
by RMBOPP
October 08, 2023
Theyvare great, straight shooters, and all maintenance is covered on their Hyundai's for the first three years. So this is the least expensive car you can own. Highly recommended, and I've had Subarus, Honda covered on their Hyundai's for the first three years. So this is the least expensive car you can own. Highly recommended, and I've had Subarus, Hondas and Toyotas. There is no comparison!! Just got a new 2024 Hyundai Hybrid from Matthews Hyundai this week. It is a great car- smooth, reliable, and so simple to own and drive. It has every safety and convenience feature you can order. With the best warranties you can get. Good decision, honestly, why wait? I realized my trade in car would never be worth more than it is right now, Matthews found the car I liked, and it all happened in about one day. More
by katb
Employees Worked With
