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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
324 Reviews

324 Reviews of Matthews Hyundai of Greece - Service Center

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July 12, 2024

The work was was done correctly, however I don't believe that the oil change and inspection should have taken two hours to complete. More

by BRIVB6468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hi Brivb6468, Thank you for your feedback. We sincerely apologize for your recent experience with us! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 12, 2024

Routine maintenance was good, forgot to reset service interval. Todd does excellent job. Thank you. More

by Bernie Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hi Bernie Kelly, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

July 12, 2024

Great, friendly staff. Like the new improvements. Todd especially helpful. Mechanics are thorough and efficient. More

by singerd998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! We're glad to hear you had a great experience with Todd! We appreciate the 5 Star Review!

July 12, 2024

Service was prompt and courteous. Vehicle was brought out for easy exit and receptionist was courteous and friendly More

by vvent52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Matthews Hyundai of Greece responded

Hi vvent52, Thank you for the 5 Star Review and your business!

July 11, 2024

The people were professional. The service was done in a timely manner. The only "negative" thing is I have not received an email yet with the paperwork showing the service was c More

by dsmakarchuk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2024 -

Matthews Hyundai of Greece responded

Hi dsmakarchuk, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 09, 2024

I had an incredible experience! Everyone was super helpful and very patient. Big thanks to Matt and Massimo More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jul 10, 2024 -

Matthews Hyundai of Greece responded

Hi Natalia, We’re so glad to hear you had a great experience with Matt and Massimo! Thank you for your business and the great review!

July 07, 2024

A very busy shop, but they still provided fast service and were helpful with information about timing of future service. More

by LWECK0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 08, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for choosing Matthews Hyundai of Greece for your recent service visit. Thank you for the 5 Star Review and your business!

July 05, 2024

all those we have come in contact with have been pleasant, courteous, professional, and a very positive representation of this dealership. John Schneider, Eric Kovel were both excellent. we enjoyed More

by mome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schneider, Eric Kovel
Jul 08, 2024 -

Matthews Hyundai of Greece responded

Hi mome1, We’re so glad to hear you had a great experience with John & Eric! Thank you for your business and the great review!

July 05, 2024

My first time dealing with this dealership, they got me in very quickly I called after 5:00 in the evening they got me an appointment the next morning without me having fun a previous customer. They got my More

by SUNNY_DMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure somebody in service
Jul 08, 2024 -

Matthews Hyundai of Greece responded

Hi Sunny_DMM, We appreciate you for choosing Matthews Hyundai of Greece for your recent service visit. Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

June 23, 2024

Go out of their way to accommodate and service your vehicle while keeping you updated More

by PAULAKUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept eric
Jun 24, 2024 -

Matthews Hyundai of Greece responded

Hi Paulakuder, Thank you for the 5 Star Review and your business!

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