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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
324 Reviews

324 Reviews of Matthews Hyundai of Greece - Service Center

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July 19, 2024

All went well with my recent service visit. It was prompt, courteous service on my Tucson. More

by kkpaddock
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi kkpaddock, Thank you for the 5 Star Review and your business!

July 19, 2024

Excellent service right to the point with a problem with vehicle and quick repair and great personal that explains everything to you More

by STONEOLD613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Stoneold613, Thank you for the 5 Star Review and your business!

July 19, 2024

Prompt, courteous service. Refreshments provided is a nice touch. Recommended a factory recall and scheduled an appointment More

by Gary Gullo
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Gary Gullo, Thank you for your business and the great review!

Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi Gary Gullo, Thank you for the 5 Star Review and the perfect review!

July 18, 2024

Service personnel are great! Professional, friendly and helpful. Willingness to go the extra mile. I needed help with my computer and Eric took the time to help reset my comput More

by SUZYQ3M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Eric, John
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi SUZYQ3M, We’re so glad to hear you had a great experience with Eric and Todd! Thank you for your business and the great review!

July 17, 2024

Service Advisor was efficient, friendly, and professional. All requested maintenance items were completed effectively. Small complaints include a conicity pull in the tire(s) after rotation & More

by alexrendon134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared C. (Service Advisor)
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi alexrendon134, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 17, 2024

It was fine. . but a little lengthy for just an inspection ..planned on an hour More

by hockeynonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t interact
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi hockeynonnie, Thank you for the 5 Star Review and your business!

July 17, 2024

nice brand new state of the art facility and a very nice selection of cars More

by QD811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi QD811, Thank you for the 5 Star Review and your business!

July 16, 2024

They were able to get me in pretty quickly and the work was done in one day and even handled a recall which wasn’t what I brought it in for (I’ve been waiting for months for my normal service center to tak More

by k_caligiuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi k_caligiuri, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! We appreciate your business and 5 Star Review.

July 12, 2024

Todd, in the service department is excellent! He's personable and always pleasant. He goes out of his way to make things easy! More

by henrywild15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hi henrywild15, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

July 12, 2024

Did a good job from beginning to end was real professional and respectful and honest was that 15 words More

by bpcsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have a name
Jul 16, 2024 -

Matthews Hyundai of Greece responded

Hello, Thank you for the 5 Star Review and your business!

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