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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
324 Reviews

324 Reviews of Matthews Hyundai of Greece - Service Center

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July 25, 2024

This was my first visit to Matthews Hyundai. I needed the fix for a recall and I wasn't getting any help from the dealer that I bought the car from. I found Matthews to be very accommodating a More

by LAURI699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember that name of the gentleman at the service counter.
Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi LAURI699, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! We’re so glad to hear you had a great experience with out team! Thank you for your business and the great review!

July 23, 2024

Good who ever designed the new garage did not allow enough space for entrance or check out More

by LUC1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi LUC1949, Thank you for your feedback. We appreciate your business and Thank you for the 5 Star Review!

July 22, 2024

Quick in and out for my scheduled maintenance appointment. The newly redone dealership/service area is very nice and comfortable. Ashley and Todd were very nice, as usual. More

by shonerk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Ashley
Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi Shonerk1, We’re so glad to hear you had a great experience with Ashley and Todd! Thank you for your business and the great review!

July 22, 2024

Employees in service department were attentive to my needs, communicated to me about the issue with the car and how they would move forward on the repair. More

by madeleineantonio15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 22, 2024

Matthew’s Hyundai of Greece has been consistent in their good service and open line of communication during appointments More

by zachjohndavidson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Jul 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 21, 2024

I chose Matthews because I had bought a car from one of their original dealerships in Binghamton and had a fantastic experience. I was not disappointed. I had bad credit and a repo and they helped me into More

by Mmruczek87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, but they were all five stars!
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi mmruczek87, We’re so glad to hear you had a great experience with us at Matthews Hyundai of Greece! Thank you for your continued business and the great review!

July 21, 2024

I had a service problem just before I needed to take a long trip. Service was booked. Eric said that if I dropped the car off he would try to work it in. He followed up and the car problem was fixed be More

by trs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see sales or management staff
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi trs0, We’re so glad to hear you had a great experience with Eric! We appreciate your business and look forward to helping you on future visits. Thank you for the 5 Star Review!

July 21, 2024

What a great experience! Everyone was so friendly and welcoming. My salesperson was very patient and respectful with my many questions and I never felt like I was being pre More

by annrush06
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi annrush06, We’re so glad to hear you had a great experience with Chris Raetz! Thank you for your business and hope you enjoy your new ride!

July 20, 2024

Staff is definitely friendly and the new remodel of the service center is super nice! More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared contestabile
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi alan, Thank you for the 5 Star Review!

July 19, 2024

It was first time there and I was very impressed with the service, The place was beautiful, bathroom was so clean. More

by CINDYCOONS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Greece responded

Hi CINDYCOONS2, Thank you for choosing Matthews Hyundai of Greece for your first service with us! We appreciate your business and 5 Star Review!

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