Matthews Hyundai of Greece - Service Center
Rochester, NY
324 Reviews of Matthews Hyundai of Greece - Service Center
Upon arrival for my "appointment" I was told that I had none! The service agent then went out of his way to "squeeze" me in. Thank you for that. How come when I called in and the woman took my information, none! The service agent then went out of his way to "squeeze" me in. Thank you for that. How come when I called in and the woman took my information, that I then had no appointment? More
Verdy helpful love the bright color explained inside of the car throughly. Just good Service all aroundKonas rule!!! the car throughly. Just good Service all aroundKonas rule!!! More
Assistant Service Mgr. , Todd Scharping, has been very trustworthy and helpful for the 14 years I 've owned my Hyundai. Especially during the past year plus while all of , Todd Scharping, has been very trustworthy and helpful for the 14 years I 've owned my Hyundai. Especially during the past year plus while all of the renovation was going on at the Ridge Rd. dealership. However, the "new" customer waiting room is impossible with people constantly coming/going through the left open side from 6 different areas (Service Dept., Repair shop, Men's room, Ladies' Room, Employee Rest area, and the Sales floor.) The worst designed area I have ever seen!! More
I went to trade in my old leased Tuscon SEL for a new 2024 Tuscon SEL. Bill Kelsey was the easiest, nicest and one of the most knowledgeable salesman I have dealt with. I have been a Hyundai owner for 2024 Tuscon SEL. Bill Kelsey was the easiest, nicest and one of the most knowledgeable salesman I have dealt with. I have been a Hyundai owner for many years and will continue to return to Matthews for many years to come. I love my new Tuscon! More
Representatives were friendly and offered to transport me home and pick me when my car was ready. The facility was clean with complimentary snacks and coffee. My service was completed sooner than expected. I home and pick me when my car was ready. The facility was clean with complimentary snacks and coffee. My service was completed sooner than expected. I would get my car serviced here again. More
Recently purchased a vehicle from John, he was very helpful and informative, easy to contact and followed up on any questions or concerns in a timely manner. helpful and informative, easy to contact and followed up on any questions or concerns in a timely manner. More
I brought it in because trunk wouldn't close. 7 hours later they said it was fixed. However, it pops back open 70-80% of the time. Now I have to bring it back in 7 hours later they said it was fixed. However, it pops back open 70-80% of the time. Now I have to bring it back in More