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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
324 Reviews

324 Reviews of Matthews Hyundai of Greece - Service Center

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August 13, 2024

They took 3 hours with the car, but were upfront with how delayed they were. What frustrated me was that they did not fill the air in my tires and did not top off my fluids (windshield wiper fluid). This was More

by nhp0008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John DeSalvo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 10, 2024

Appointments easily made, friendly and courteous staff. The service area is clean and well appointed. More

by LENHARDBILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 10, 2024

Todd is amazing! ! He always finds a way to fit us in. Thank you for all you do Todd!!! More

by rjeb0701
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Scharping
Aug 12, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 07, 2024

DONT BE DUPED BY THEIR CLAIMS OF 1000S REBATE OR DISCOUNTS-ITS A TRAP, A MISNOMER, A JOKE, TOTALLY MISLEADING AND A GIMMICK More

by SISMAIL
Recommend Dealer
No
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

DONT BE DUPED BY ADS SUCH AS 7000 IN REBATES, EALER DISCOUNTS- ITS A GIMMICK, A TRAP, A MISNOMER, TOTALLY MISLEADING-THEY TAG ON MULTIPLE FEES AND CHARGES AND SPIN YOU IN ACCOUNTING LINGO- CALCULATE TO More

by SISMAIL
Recommend Dealer
No
Employees Worked With
Darryl Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I was very happy with Todd Sharping at Matthews Hyundai. However to move on in the survey I should not be forced to use 15 words More

by monaganb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping and a very nice woman who cashed me out. I don’t understand why they are not pictured or listed
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Sharping! Thank you for your business and the great review!

August 06, 2024

Todd and all the staff in the Service Dept. at Matthews Hyundai, have always exceeded and surpassed my expectations. They have always been friendly, kind, professional and extremely approachabl More

by RGRASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping-5 Stars
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

August 05, 2024

The workers were nice and my visit took less than expected. It was great service More

by isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
Aug 08, 2024 -

Matthews Hyundai of Greece responded

Hi Isabella, Thank you for the 5 Star Review and your business!

August 04, 2024

They are so professional and proficient! Anything I need I can call they take care of me right away. All the staff was very nice and professional. They made sure I had a drink of water and m More

by barnesfelisha5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi barnesfelisha5, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! We are glad to hear our team took great care of you while waiting for your service. We appreciate the 5 Star Review and your business!

August 04, 2024

Friendly & fast service! Would recommend this dealership for anyone looking for a new car and service. More

by JUDYSTRASSNER1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Hyundai of Greece responded

Hi Judystrassner1966, Thank you for the 5 Star Review and your business!

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