Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 962 reviews
Goose peter floramo--sales and tyler bane-sales manager were extremely easy to work with, i enjoyed their knowledge and their easy demeanor on reaching my d peter floramo--sales and tyler bane-sales manager were extremely easy to work with, i enjoyed their knowledge and their easy demeanor on reaching my decision to lease from fuccillo's for the third time. however, tom in finance seemed hard pressed to sell me ding insurance that i stated to him several times that i was not inteerested in it. i did not appreciate this sell at all. overall a great experience. More
Terrible Customer Experience I am completely dissatisfied with my dealership experience. I felt that I was taken advantage of while going over my pricing options. I went back to t I am completely dissatisfied with my dealership experience. I felt that I was taken advantage of while going over my pricing options. I went back to the dealership to express my disappointment after finding a much better deal, and the Sales Manager agreed to re-write my lease for me to "meet me in the middle" so to speak. That would have been enough to satisfy me as a customer, if things had continued to run smoothly from there. However, my first monthly statement came in the mail- and it was for the higher amount. I've spent hours on the phone (taking time away from my workday) to try and correct the situation. I've acted as a go between with the dealership and Hyundai fiance. After several phone calls and 3 days, the issue is still not resolved. I have not experienced any type of customer service that is this disappointing. I hope that the billing issue is resolved immediately, however it is far too late to change my opinion. I will never do business with this dealer again, and I will warn anyone I know against doing business with them. The disorganization and miscommunication is appalling. Absolutely horrible. More
Amazing staff.. My sales associate was professional, friendly, informative and knows his job very well. I am a returning customer. My last Santa Fe was almost 12 y My sales associate was professional, friendly, informative and knows his job very well. I am a returning customer. My last Santa Fe was almost 12 yrs old. Never had any real issues. Very happy with Hyundai of Greece. Todd has always done most of my maintenance and he is fantastic. More
Excellent Experience Reps were patient, smart, informative and helpful throughout the experience. I had many questions and concerns and staff provided all the information Reps were patient, smart, informative and helpful throughout the experience. I had many questions and concerns and staff provided all the information and assistance I required. They were genuinely friendly and accommodating throughout the process. I am very pleased. More
A Dealership that cares This is a very good Dealership. I have called just before closing time with a problem, they told me to bring it right in. Any questions they are the This is a very good Dealership. I have called just before closing time with a problem, they told me to bring it right in. Any questions they are there to answer them. I feel very secure knowing that they will always take good care of my car. More
Fair and understanding Fuccillo Hyundai of Greece has always been fair and understanding with my needs, this is my 8th car from them and Muneed is a great sales person, very Fuccillo Hyundai of Greece has always been fair and understanding with my needs, this is my 8th car from them and Muneed is a great sales person, very friendly and does his best to get me in the right car for me. More
New lease Went in for a new lease and it was a very pleasant experience. Was painless switching leases and staff helped me every step of the way Went in for a new lease and it was a very pleasant experience. Was painless switching leases and staff helped me every step of the way More
Elantra Great customer service. There whole team was very nice. Shearrie was a pleasure to work with. He put my monthly payment right where I wanted. Great customer service. There whole team was very nice. Shearrie was a pleasure to work with. He put my monthly payment right where I wanted. More
Good Experience Second Sonata now, love it. Bill was very helpful in getting me out of a car that I no longer liked. My only concern would be vibration felt 60mph and Second Sonata now, love it. Bill was very helpful in getting me out of a car that I no longer liked. My only concern would be vibration felt 60mph and above, also a odd noise in rear, that no one can hear. Other than that a very delightful experience. More
Great people I walked in and out in 3 hours I love Fuccilo great people and love family atmosphere Muniz was great and wouldn't talk to anyone else I walked in and out in 3 hours I love Fuccilo great people and love family atmosphere Muniz was great and wouldn't talk to anyone else More