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Matthews Hyundai of Greece

Rochester, NY

4.7
967 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 967 reviews

October 10, 2023

Although they were under construction and my appointment was not in the system, they were very accommodating and polite. More

by saz1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Oct 11, 2023 -

Matthews Hyundai of Greece responded

Thank you for your patience during our construction. We're glad to hear our Team took great care of you. We appreciate your business and look forward to your next visit.

October 09, 2023

Both Justin and Chris were fantastic and worked hard to earn our business. They were personable and greeted us warmly every time we contacted them with a question and met all of our financial needs. More

by bhoff3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kazlauckas
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear that Justin and Chis provided you with a great experience! We truly appreciate your business and hope you enjoy your new ride!

October 08, 2023

Theyvare great, straight shooters, and all maintenance is covered on their Hyundai's for the first three years. So this is the least expensive car you can own. Highly recommended, and I've had Subarus, Honda More

by katb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team and love your new Hyundai! We truly appreciate your business and the great review!

October 05, 2023

This has been a great dealership but under construction it is very difficult to wait for service! No amenities like comfortable seating, beverages, restrooms!! More

by iou84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We do apologize for the construction going on but, we know it will be worth the wait. During your next visit our Team would be happy to drop you off next door to our Kia location so you can have the usual amenities. Your business is important to us and we hope you can give Matthews another visit!

October 04, 2023

Justin Kazlauckas and Joe Menerick were phenomenal! Justin took a lot of time to explain things and go over the vehicle. He was also very patient and kind. Worked hard to get me a vehicle that had o More

by valcoljul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with both Justin and Joe! We truly appreciate your business and hope you enjoy your new ride!

October 03, 2023

Very pleasant and knowledgeable salesman. Would go back again, and refer family and friends. It’s close to my house. More

by BIANCHIDONNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Matthews Hyundai of Greece responded

Thank you for your business and feedback!

October 02, 2023

Very easy to deal with. Was very with the vehicle and the experience. Would recommend to others. More

by vinessaoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team! Thank you for business and the great review!

October 02, 2023

A 15 minute appointment took over an hour and a half with quite a few others waiting in the place also. When one has an appointment you should never have to wait that long for something so simple. Not really More

by rayray8598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who did the work
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We sincerely apologize for your recent experience. We are under construction and at times running behind schedule however, that is no excuse. We know your time is valuable and it should not have taken so long for your oil change. We appreciate you letting us know and we will use this as a learning tool with our Team to ensure a better future experience.

Oct 11, 2023 -

rayray8598 responded

I’m sorry but you can’t blame construction on the over scheduling of your dealership. They don’t have anything to do with each other. I can tell you I will give them one more chance and if it’s the same end result, I will be back to let everyone know the results.

October 02, 2023

I appreciate that Todd explains everything and answers my questions. He has excellent customer service skills! More

by CECELIAPOLIMENI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

October 01, 2023

Love this dealer! They have been so nice, knowledgeable, and helpfull. Especially Chris Raetz. He kept providing me with the info I wanted, but was low key and so easy More

by katb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad that Chris took great care of you! Thank you for the great review and your business!

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