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Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the appt for the next day Denise answered the Matthews Auto phone and said I had no appt scheduled for 1/9/24 and they were all booked up. When I protested and asked to speak to a manager Denise said wait a minute let me get my MAGIC WAND. I told her that I did not want to hear about a Magic Wand and then Denise Hung up on me. Very unprofessional. Everyone ELSE in the service dept. was very professional knowledgeable, open minded and courteous. Ashley, Jared and Billy in sales are a credit to Matthews Auto. More
My buying experience was fantastic! The entire team couldn't have been more accommodating! Chris Raetz answered all my questions and concerns and worked diligently to put me behind the The entire team couldn't have been more accommodating! Chris Raetz answered all my questions and concerns and worked diligently to put me behind the wheel of a gorgeous 2024 Palisade! More
This dealership is great to work with. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. More
Love the clean new look. Very efficient set and the service team was terrific, specifically Todd the assistant service manager Very efficient set and the service team was terrific, specifically Todd the assistant service manager More
The service center completed my 15,000 mile services. My appointment was for 8am but they mistakenly started working on cars with later appointments which meant I never got my car back till 2pm. My appointment was for 8am but they mistakenly started working on cars with later appointments which meant I never got my car back till 2pm. More
Todd and Ashley are the best, I always take my car to them and they take care of me. them and they take care of me. More
Was pleased with the salesperson and everyone else that was involved in the process of leasing a vehicle. was involved in the process of leasing a vehicle. More
I had a good experience when I purchased my replacement vehicle through Billy Blattner following an accident. vehicle through Billy Blattner following an accident. More
Excellent sales team from the front office to the sales people very knowledgeable went the extra mile people very knowledgeable went the extra mile More
This dealership great. Very friendly and efficient. Always gets the job done quickly. Have been with this dealership for years Very friendly and efficient. Always gets the job done quickly. Have been with this dealership for years More