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Matthews Hyundai of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
982 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 982 reviews

August 29, 2024

Chris was a non-pressure and very informative about the car I was interested in. More

by whispersofearth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Chris! We appreciate your business and hope you enjoy your new ride!

August 28, 2024

One of the worst experiences I've ever had in my life with your company. I will not be back More

by andredade64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Department
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 25, 2024

Anticipated 1 hour service for a recall service. After a 2 and a half hour wait I was provided a loaner and had to return the next day to get my car. I anticipated better customer service. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to General Manager, Massimo Castelli.

August 25, 2024

We had a wonderful experience purchasing a new vehicle with Matthews team. Kind knowledgeable and professional staff. More

by dpolovick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 25, 2024

Extremely satisfied with the vehicle and staff assistance. Everyone was very professional and helpful. I will definitely recommend them to everyone. More

by PTRIASSI14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander , John DeSalvo
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 24, 2024

Had a Great experience, everyone treated me like i was family, Bill Kelsey did a great job explaining everything to me More

by johndistaffen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Coletti
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey! We appreciate your business and hope you enjoy your new ride!

August 24, 2024

We have bought 4 cars from John and we trust him. He goes above and beyond to get us into vehicles we want . Thank you again for a job well done . More

by LASHOMB17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with John DeSalvo! We appreciate your business and hope you enjoy your new ride!

August 24, 2024

Very impressed with service rendered. Eric in service was very professional and an answer to my prayer, More

by HARRIETD623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Eric! We appreciate your business and the 5 Star Review!

August 23, 2024

Mossimo put me with Joe the sales manager and I had a great experience because of it. Jaylen who is the salesman did great, very personable and dealt with me very well. I was extremely unhappy with eve More

by mjr644734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen 6 stars
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for giving us another chance to make things right. We’re so glad to hear you had a great experience with Jaylen and Massimo! Thank you for your business and the great review!

August 22, 2024

Mark was a great dealer, took care of all the paperwork that was needed. Made sure that my daughter’s phone was connected to her new car n showed all the features that the car had. More

by HANAMORGIN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Report | Print
Aug 26, 2024 -

Matthews Hyundai of Greece responded

HI, We’re so glad to hear you had a great experience with Mark! Thank you for your business and the great review!

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