Matthews Ford - Service Center

Great to work with and did a great job getting our vehicle in! It looks great. vehicle in! It looks great. More

Mark and Rich in sales have been excellent to work with, even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service depart even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service department there, everyone is friendly and easy to talk with. I appreciate DJ's honesty with me, especially during frustrating times. More

Above and beyond my expectations. Honest and friendly service. I am very Thankful for good local service! Honest and friendly service. I am very Thankful for good local service! More

Always excellent service , attention to detail, impeccable personal treatment and respect by all employees. Thank you impeccable personal treatment and respect by all employees. Thank you More

Jon Mendolia was very helpful and scheduled diagnosis and repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! More

Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. Quality work, quality customer service with a personal touch, friendly and caring people. More

Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More

Great service,kind and quick to get the work done. I will continue to use this dealer I will continue to use this dealer More

They were always very responsive and through. Never any pressure through the buying process just gave all information needed to make a decision. Never any pressure through the buying process just gave all information needed to make a decision. More

I followed Richard here from a different dealership and I can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on man can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on many different services, excited to have that! More