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Matthews Ford

Norwich, NY

4.8
247 Reviews
Call Dealership (607) 334-3273
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175 E Main St.

Norwich, NY

13815

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247 Reviews of Matthews Ford

July 28, 2025

Fast and easy sale. No hassle and no haggle. Gave me Adair trade price for my truck and made the car buying experience one of the best I've ever had. More

by Kyle G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Beebe, Jesse Smith, Devon O'Brien
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Jul 28, 2025 -

Matthews Ford responded

Hi Kyle -We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 28, 2025

Overall, excellent service! Made buying a car quick and easy! The salesman helped me find a car that fit my needs and helped stay in budget. I would definitely recommend doing b More

by tynon8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Print
Jul 28, 2025 -

Matthews Ford responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 25, 2025

Rich was very professional, accommodating and courteous. He was able to provide above and beyond service. Stay awesome! We will definitely go back when we need a new car again! More

by Mary Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Print
Jul 28, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Rich. Congratulations on your new vehicle! We appreciate your kind words.

July 14, 2025

He was very professional and explained everything well. It was a great experience, and I would definitely recommend him to other people. More

by Allenglisson1715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Print
Jul 17, 2025 -

Matthews Ford responded

Hi Allen- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

July 10, 2025

Nice staff. Service tech needs to be more thorough on completing job. Vehicle should not have any visible signs of work that was done. More

by keeperoffive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
Print
Jul 14, 2025 -

Matthews Ford responded

Hi- We regret to hear that you had this experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 07, 2025

I I had a wonderful experience at your dealership. It made me feel welcome. I would definitely purchase my next vehicle from Matthews in the future.. I will definitely recommend you to my friends and More

by williamhmurdock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Mike Grant
Print
Jul 07, 2025 -

Matthews Ford responded

Hi William- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 26, 2025

great place to buy a ford every one was so very helpful have a nice day More

by CKBEVERIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Mike Grant
Print
Jun 27, 2025 -

Matthews Ford responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 23, 2025

I was very pleased with the customer service. A big thank you to all who helped get my car fixed and back on the road! More

by kelly@chumskyandcollins.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Jon
Print
Jun 24, 2025 -

Matthews Ford responded

Hi Kelly- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 21, 2025

Everything went smoothly purchasing the Ford F150 Lariat Hybrid Truck. Found it on Fords Web Site and made the deal over the internet and texting. More

by mrpavet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhamses Gonzalez, Audrey Fairbairn
Print
Jun 23, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with our staff. Congratulations on your new vehicle! We appreciate your kind words.

June 21, 2025

Purchased car with Ramsey . Process was smooth and painless . Transaction went well . Thank you very much More

by ejamesjpfrog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Devon O'Brien, Rhamses Gonzalez
Print
Jun 23, 2025 -

Matthews Ford responded

Hi- We're happy you found Ramsey to be so supportive during your experience here at Matthews Ford. Thank you again for choosing Matthews Ford and we hope to see you again.

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