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Matthews Ford

Norwich, NY

4.8
247 Reviews

175 E Main St.

Norwich, NY

13815

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247 Reviews of Matthews Ford

June 07, 2023

I had a great experience when I bought my 23 Ranger. I would recommend Matthews to my friends. More

by gpotter4248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth & Luke Perrin
Jun 26, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 07, 2023

Jesse and the entire staff at Matthews Ford did an excellent job with our newest purchase. They always go above and beyond and take the time to go over all the new technologies in the vehicle. Would r More

by dflcad72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Nathan Gordon, Mike Grant, Paul Martin
Jun 26, 2023 -

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 07, 2023

Nathan was diligent in finding the car we wanted. I would recommend him to friends. More

by jimbob50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Gordon
Jun 26, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

June 01, 2023

Had to send vehicle back radio was hooked up trim pieces were not securely fastened. Truck was still a day away from being finished when told it was completed More

by ZACKAROO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Eichler
October 29, 2018

Exceeding Expectations These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can d More

by Pljames24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hatfield
June 28, 2018

buying a showroom new car was easy and simple I was looking to buy used , but the sales rep and finance manager made it easy, simple and in the end less expensive over all than buying the used mo More

by angelo21865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Gordon
January 02, 2018

Very Satisfied The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Exp More

by VerySatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Employees
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