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Matthews Ford

Norwich, NY

4.8
247 Reviews
Call Dealership (607) 334-3273
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175 E Main St.

Norwich, NY

13815

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247 Reviews of Matthews Ford

December 05, 2025

I had the undercoating done because it was recommended by my sales guy Richard. He said it was good for 10 years. The job was horrible. Also, he disappeared on me. I was trying to follow up on a back up came More

by billquick171
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Ryan, Chris Martin, Ed Zimmerman, Brian Steigerwald, Jon Mendolia
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December 03, 2025

Ramsey was a great salesman! Ramsey was very friendly and explained everything well! Definitely will be a return customer. More

by Mcilwain.kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Rhamses Gonzalez
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Dec 05, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

November 24, 2025

I worked with the Body Shop who repaired my damaged car. They did a great job!! Jon Mendolia, manager, was very supportive. He coordinated all the services that were needed and made me feel very satisfied More

by NANMAGI
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendolia
Print
Nov 25, 2025 -

Matthews Ford responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 18, 2025

very friendly, helpful, They go out of their to please. give good deals. nice selection of vehicles More

by lvrr333
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Richard Ryan
Print
Nov 19, 2025 -

Matthews Ford responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2025

Jesse and rich worked very hard to find a vehicle that would fit our budget and found the right one ! So far love it More

by Kandmwilcox88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Richard Ryan
Print
Nov 17, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Jesse and Rich. We appreciate your kind words and look forward to serving you again in the future.

November 03, 2025

Overall decent job, they worked with me on a paint defect which I thought was good. More

by charlie86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon O'Brien
Print
Nov 03, 2025 -

Matthews Ford responded

Hi- Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Ford and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2025

Was very happy with service. staff was friendly and helpful. WORK WAS done that was required More

by 1JUDYSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin, Ed Zimmerman
Print
Sep 29, 2025 -

Matthews Ford responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 12, 2025

Richard was great to deal with and helped us get a newer, bigger family vehicle for our growing family! More

by Jenna.batzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Print
Sep 12, 2025 -

Matthews Ford responded

Hi Jenna- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Richard. Congratulations on your new vehicle! We appreciate your kind words.

August 29, 2025

Told them what I was looking for and they found me a few options to pick from and delivered on the most beautiful truck ever. Absolutely love my new truck. More

by simpson.steve93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Rhamses Gonzalez
Print
Sep 02, 2025 -

Matthews Ford responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

It was very helpful. He worked with me. Was not pushy at all .I recommend More

by hobbsa163
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Grant, Paul Martin, Richard Ryan, Luke Perrin, Rhamses Gonzalez
Print
Sep 02, 2025 -

Matthews Ford responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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