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Matthews Ford

Norwich, NY

4.8
247 Reviews

175 E Main St.

Norwich, NY

13815

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247 Reviews of Matthews Ford

September 08, 2023

Fast and courteous service, Body work on my Ford F250. Looks like a brand new truck. Washed and cleaned before pickup More

by farmerg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jon mendolia
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and are so glad you had a great experience with our Team! Thank you for your business!

September 08, 2023

Great service pick up and return great customer service with Ed and Dan awesome dealership More

by kevinhauptmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Mike Grant
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and the great review!

August 28, 2023

Great service and great work! The work was taken care of with no issues at all. More

by dowdall33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendolia, Dan Eichler
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and appreciate yours and your business!

August 12, 2023

I was very pleased with the excellent customer service. If I had any questions I was answered back. More

by allenpond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Mike Grant
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and want to say how appreciative we are of yours! We truly appreciate your business and the great review!

August 08, 2023

You did an awesome job repairing my Equinox. Thanks!! Your service was quick, and dependable. More

by trisha_plc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
Aug 10, 2023 -

Matthews Ford responded

Hi Trisha- We're so glad to hear that our Team was able to help you with your Equinox! Thank you for the great review and your business!

August 01, 2023

They are a great place to deal with, always willing to help you out, service is great More

by pgates0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Nathan Gordon, Paul Martin
Aug 02, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 23, 2023

Got an answer back on the statist of the car sooner then thought i would More

by ldmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
Jul 24, 2023 -

Matthews Ford responded

Thank you for the great review!

July 20, 2023

Paul Martin was awesome to work with. He was very kind and answered all of the questions that we had. More

by kaylabennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 24, 2023 -

Matthews Ford responded

Hi Kayla- We're so glad to hear your experience with Paul was a good one. Thank you for the great review and your business!

July 18, 2023

Excellent service, communication and workmanship on the Renegade body work! Thank you very much for the service. More

by johngawronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop - John & Serena
Jul 20, 2023 -

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 16, 2023

I was more than pleased with the experience I had with Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the More

by shellgage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Jul 20, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!