Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Matthews Ford

Norwich, NY

4.8
247 Reviews
Call Dealership (607) 334-3273
View Awards

175 E Main St.

Norwich, NY

13815

Directions

By Type

247 Reviews of Matthews Ford

November 24, 2024

Done in a timely manner and I was advised of progress. Great job with repairs More

by PMILLERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Print
Nov 25, 2024 -

Matthews Ford responded

Hi-Thank you for the perfect review!

November 23, 2024

First off, did I even work with Jesse Smith? At what point? Beyond that, I had a very nice experience with Matthews Ford. Everyone was professional and helpful, and at no point did I feel More

by Shinybaldhead1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Devon O'Brien
Print
Nov 25, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

November 12, 2024

Everyone was very nice and helpful. Quality of work done on my car was excellent. The only thing I was surprised about is they didn’t detail the inside of the rental or my car when I pi More

by tat2mama30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendolia. , Mike Grant
Print
Nov 15, 2024 -

Matthews Ford responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 03, 2024

they have been looking after my needs for 20 plus years and all work has been excellent . The staff are very helpful and pleasant. More

by gypfey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zimmerman
Print
Nov 15, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

November 01, 2024

Their work was good. ..they just forgot we were waiting to pay the bill...waited probably 1/2 hour or more. More

by JETFIRE103
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valley was very informative ,listened to our requests, a good salesman.
Print
Nov 20, 2024 -

Matthews Ford responded

We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

October 28, 2024

Went above and beyond at repairing my vehicle! Excellent and professional service; easy to work with! More

by BMKIBBE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Print
Oct 29, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 26, 2024

Everyone there is so friendly and nice and they do a good job, Thank You. More

by shirleydemott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Print
Oct 28, 2024 -

Matthews Ford responded

Hi Shirley, Thank you for the 5 Star Review and your business!

October 23, 2024

professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More

by fstimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin, Rachael Monday, Ed Zimmerman
Print
Oct 28, 2024 -

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

October 23, 2024

My exsperience went good for what i have had to do to get this vehicle More

by scosilmon160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Jesse Smith, Paul Martin
Print
Oct 28, 2024 -

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

October 21, 2024

Very great service! I would recommend it to anybody. The service was also very fast. More

by brandonl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Print
Oct 28, 2024 -

Matthews Ford responded

Hi Brandon, Thank you for the 5 Star Review and your business!

1
...
16
17
18
...
25