Matthews Ford

Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More

More than accomodating smooth process and very responsive to my questions. Car was exactly as promised. Details were perfeft . to my questions. Car was exactly as promised. Details were perfeft . More

Great service,kind and quick to get the work done. I will continue to use this dealer I will continue to use this dealer More

They were always very responsive and through. Never any pressure through the buying process just gave all information needed to make a decision. Never any pressure through the buying process just gave all information needed to make a decision. More

Rich was great, I went down to look at a vehicle that ended up not working for me and my wife. He helped me find a good truck that fit our needs and was within my budget. ended up not working for me and my wife. He helped me find a good truck that fit our needs and was within my budget. More

I followed Richard here from a different dealership and I can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on man can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on many different services, excited to have that! More

have been waiting over 2 months for repair. first told was a backordered part. then waiting on communication with ford co. tech people. Now back to waiting on backordered part again. When we ha first told was a backordered part. then waiting on communication with ford co. tech people. Now back to waiting on backordered part again. When we have complained, are told we have hurt the service dept. feelings Have bought 3 new vehicles from them. Never again and will not recommend. More

Everyone at Matthews was so nice and easy to work with. My car looks great! Thank you! My car looks great! Thank you! More

Never disappointed! Richard and Jesse were easy to work with. No hassles. 3rd car I've purchased from Matthews! Richard and Jesse were easy to work with. No hassles. 3rd car I've purchased from Matthews! More

The staff is extremely helpful and knowledgeable. We have been dealing with Matthews ford for many years. We have been dealing with Matthews ford for many years. More