Matthews-Currie Ford Co.

Great Service On the morning of February 9 our tire light came on. We didn't have an appointment but I headed out to Matthews-Currie our car dealer. I was greeted On the morning of February 9 our tire light came on. We didn't have an appointment but I headed out to Matthews-Currie our car dealer. I was greeted by a nice young lady that took me to a service advisor. He set me up in a matter of minutes and suggested I go to the customer waiting area and have a cup of coffee. It wasn't long before the service advisor let me know that my car was pulled into the service area. He came back and explained there was a nail in the tire. He commented that the patch would last as long as the tire. The wait was not long, however when it was finished the service man said that he was sorry for the wait as it was longer than he expected. We will be back and will expect to buy our next Ford at this dealership (unless I go to Lincoln). More

Worst service to date Brought my car in New Year’s Eve because my check engine light came on. It turned off but I insisted on bringing it in to check what the problem was. Brought my car in New Year’s Eve because my check engine light came on. It turned off but I insisted on bringing it in to check what the problem was. I had a cylinder 2 misfire. Kevin reset it and said if the check engine light came on to give him a call. Had I known nothing was going to be done that day or that I wouldn’t be able to just “give him a call” and bring it in I would have made an appointment, not just left without insisting on them fixing the problem or making me an appointment. Called and told me they are booked out for two weeks and can’t help me. Got a call back and said I could leave the car for a couple days with them. I live in Bradenton and have a full time job. I cannot leave my car for multiple days at a time. I bought my car here and have always come back to get it serviced. Previous visits I have always used Kurt as my service advisor and have never had a problem, he has always worked with me and fit me in. Now I have to search for another mechanic to work on my car. More

First time buyer at this location, Randy was a big help, he explained everything with detail even if I already knew some of the basic information. I will be going bac at this location, Randy was a big help, he explained everything with detail even if I already knew some of the basic information. I will be going back for future buys. Thanks! More

Greatness Delivered Popped in Saturday without appointment to see if I could get squeezed in for a 50k service, Josh was able to fit me in but told me it would take appro Popped in Saturday without appointment to see if I could get squeezed in for a 50k service, Josh was able to fit me in but told me it would take approximately 2 hours which I accepted - I took a walk through the lot viewing the products on display - was called by Josh 30 minutes later to tell me that the service was complete - classic case of under promise and over delivery - well done guys - you never fail to please Peter Smart More

KEVIN'S COMMUNICATION AND FOLLOW UP WAS GREAT!!! Kevin communicated well and his followup was great. He dealt with my problem and resolved the problem quickly. I have always had great service in the Kevin communicated well and his followup was great. He dealt with my problem and resolved the problem quickly. I have always had great service in the nearly twenty years that Mathew Currie have been looking after my repair needs. More

The service department is top notch, best in town!!! The service department managment was very helpful, Russell G., Randy M., Joe S. Are the best managers the service industry has ever seen, the quick la The service department managment was very helpful, Russell G., Randy M., Joe S. Are the best managers the service industry has ever seen, the quick lane was just that QUICK!!!! The staff was friendly, and I would recommend this place to everyone, tech 302 was the greatest I've ever experienced, too bad he is retired, but they have several other techs that do amazing work, I can't wait for my next service and seeing this amazing team!!! Thanks for stellar service M.C.F More

Quality of service is lacking Would not normally provide a negative review, however, after more than one visit to this dealer for different services where we had to return more tha Would not normally provide a negative review, however, after more than one visit to this dealer for different services where we had to return more than once each visit for adjustments or rework, I can't provide a positive review. Services like brake replacement, oil change, and manifold/exhaust repair each resulted in a return visit for each separate service. The last service (exhaust) was supposed to take 5 hours. With that said, the service advisor, Tristian, did a great job managing the issues, but overall the quality of service is lacking, consistently. Very concerning as a long time Ford customer. More

Outstanding Service Department The Service Department has been Outstanding from Service Leadership to mechanic! I have a 2011 Ford and it has never had any other service department The Service Department has been Outstanding from Service Leadership to mechanic! I have a 2011 Ford and it has never had any other service department & always been pleased! More

Florida Mom Got Her Super Duty As always, we were treated like family. Glad to know even after some personnel changes that’s we weren’t forgotten and were treated in my opinion bett As always, we were treated like family. Glad to know even after some personnel changes that’s we weren’t forgotten and were treated in my opinion better than ever before. -Thank You More

Purchased certified used SUV Had a very good experience in the purchase of my vechicle. Randy was very thorough in explaining all about our affordable options. Made recommendation Had a very good experience in the purchase of my vechicle. Randy was very thorough in explaining all about our affordable options. Made recommendations and was not “pushy”. An excellent salesman and would refer him to others . More