Matthews-Currie Ford Co.

I took the car in for a recall, I needed a loaner, the came to my place of work to pick me up. They also did an oil change and rotated the tires. The car was ready the next day. came to my place of work to pick me up. They also did an oil change and rotated the tires. The car was ready the next day. More

Quality Customer Service I took my vehicle in for a Field Service Action that Ford Motor Company mishandled and this dealership did everything they could do to take care of me I took my vehicle in for a Field Service Action that Ford Motor Company mishandled and this dealership did everything they could do to take care of me as a customer. I appreciate and value their quality customer service. More

Brought my F-150 in for 30,000 mile service and a ticking sound upon starting vehicle. Josh Hutchinson recorded my complaint, gave me a loaner vehicle and assigned a service tech to inspect my vehicle.. Serv sound upon starting vehicle. Josh Hutchinson recorded my complaint, gave me a loaner vehicle and assigned a service tech to inspect my vehicle.. Service Technician Davis Amelotte quickly diagnosed the problem. Josh later informed me of the major warranty needed to be performed, estimating a week or longer return date. 6 days later Josh called that David completed the repairs and service. The vehicle is in perfect operation condition! There was a question I had on the bill regarding the work performed. It appeared to be a double charge for the oil change. Josh quickly resolved this question of mine. Again, Matthews Currie provided the best service I have ever experienced. More

Ordinary dealership They send you coupons for “The Works”, $39.95. Then they charge you $53+ for mysterious charges, like an oil filter ??? Doesn’t an oil change (The Wo They send you coupons for “The Works”, $39.95. Then they charge you $53+ for mysterious charges, like an oil filter ??? Doesn’t an oil change (The Works ) include an oil filter? It does at Jiffy Lube. They misrepresent their coupons value. More

Service is fast and easy. The staff did a thorough job checking if I had warranty or other contract protection- overall a Great experience Thanks checking if I had warranty or other contract protection- overall a Great experience Thanks More

Took over 2 hours to change a tire. This was the most ridiculous experience getting my car serviced ever. They didn’t even start working on my car for over an hour and a half. ridiculous experience getting my car serviced ever. They didn’t even start working on my car for over an hour and a half. More

service was done on time and in professional way. Kurt explained everything that was done to the truck in a very polite way.everyone was friendly at the deal was done on time and in professional way. Kurt explained everything that was done to the truck in a very polite way.everyone was friendly at the dealership . More

Very Satisfied Very polite. Called twice to keep me informed. Accommodated my schedule. Also helped me with my Ford Pass online App on my phone to help pay for se Very polite. Called twice to keep me informed. Accommodated my schedule. Also helped me with my Ford Pass online App on my phone to help pay for service. Over and Above! More

Excellent Very polite service people. Keep me informed about vehicle needs without pressure.My service was on time and finished on time. i purchased a new vehic Very polite service people. Keep me informed about vehicle needs without pressure.My service was on time and finished on time. i purchased a new vehicle because of the service department . More

Battery Check Our battery had died in our garage, so we charged it and brought it to the dealership to have it checked. They determined it was fine and didn't need Our battery had died in our garage, so we charged it and brought it to the dealership to have it checked. They determined it was fine and didn't need to be replaced and charged us nothing to check it out. They also provided a shuttle service back and forth while the battery was being checked. More